Chief of Staff - VetCare - Jobs in Vancouver, BC

Job Description

Chief of StaffReporting To: Founder & CEOOverview:The Chief of Staff plans and directs all administrative, financial, and operational activities for VetCare’s CEO and will be required to work in a confidential environment where communications frequently concern complex, sensitive and urgent matters requiring the attention of the CEO. The Chief of Staff utilizes a strong business acumen, exceptional written and verbal communication skills, highly developed organizational skills and emotional intelligence to promote excellence in alignment with VetCares people-first culture and values. Responsibilities (including but not limited to)

• Complete a broad variety of administrative tasks for the CEO including: managing an extremely active and fluid calendar of appointments; prioritizing emails and phone calls; completing expense reports; composing and preparing correspondence; maintaining hard copy and electronic files, arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for meetings.
• Manages any administrative staff that join the CEO’s office.
• Work closely with and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated.
• Manage information flow in a timely and accurate manner; plan and orchestrate work to ensure the CEO’s priorities are met.
• Organize and prioritize critical issues and required information for the CEO to facilitate efficient decision making.
• Provide a bridge to facilitate communication between the CEO’s office and internal departments, VetCare clinics, senior leadership, and external stakeholders.
• Build trusting relationships to maintain credibility and support with senior management.
• Conduct tasks on behalf of the CEO including: drafting emails and personal correspondence and other tasks that facilitate the CEOs ability to effectively lead the company.
• Manage special projects (like researching opportunities, gaps and risks) for the CEO as requested and act as an advisor when needed.
• Planning all aspects of management and other meetings, working with others to execute the small details.

Position Requirements

• Bachelors degree in Business Management or related field; MBA preferred but not expected - this person is likely to be a recent Business Graduate.
• Some experience supporting C-level executives, preferably in an entrepreneurial or start-up organization; experience in consulting and operations is strongly preferred.
• Demonstrated and strong financial acumen coupled with a data-driven approach to decision-making; a proven problem solver who can make clear-headed decisions while under pressure.
• Strong project management and organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail, and to work collaboratively across departments.
• Exceptional interpersonal skills and the ability to build relationships with stakeholders, including team members, and external partners.
• Expert level oral and written communication skills and comfortable presenting to a large group.
• Proven creative thinker with strong business acuity.
• Proactive approach to problem-solving with strong decision-making capability coupled with the ability to analyze and compile large sets of data and present effective reports.
• Able to successfully organize, lead and direct teams of people.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to meet deadlines in a fast paced environment.
• Forward looking thinker, who actively seeks opportunities and proposes solutions while demonstrating a high level of emotional maturity while showing flexibility and foresight.

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