Claims Administrator - Jobs in Vancouver, BC

Job Description

*This role is a Hybrid role and will be based out of our beautiful new office in Railtown, Vancouver*Who We AreStratford Underwriting is a BC based MGA who represents Everest Insurance Company of Canada. We are a licensed general agent and claims adjudication agency delivering a wide range of general insurance products and services through its brokers – We currently offer Stratford private auto in BC and the Motomaxx Replacement Product in BC.What Were Looking ForAn exceptional communicator with outstanding customer service to join our claims team as a Claims Administrator.What Youll Be Working On

• Customer Service: Have exceptional communication skills, and a strong ability to work within a team setting
• Claims Administration: Ability to handle a high-volume workload and be flexible to changing business needs. Review and pay invoices, process claims cheques, prepare and monitor subrogation packages, assist with managing the customer survey program, amongst other tasks
• Continuous Improvement: Always taking the initiative to improve and succeed. Use the resources available to be the best at what you do. Have an excellence mentality and understand that mediocrity is not the goal

What We Value

• Accountability: You are responsible, you show focus, you ensure proactiveness rather than reactiveness, and you bring solutions to problems
• Emotional Intelligence: You have the ability to identify and regulate your own emotions and understand the emotions of the people around you. You are level-headed, self-aware, empathetic, and motivated
• Receptiveness: You are receptive to constructive criticism and open to feedback. You recognize that to excel, there is always room for improvement
• Detail Oriented: Strong decision-making and investigative skills. Demonstrate organizational and time management skills and able to work in a high-pressure environment
• Attitude: You are mindful, assertive, and even-tempered. Instead of complaining you look for solutions. You have a positive influence on those around you

Why You Want to Work For Us

• Impact: You want to be a part of a growing company where your contributions and decisions make a tangible difference. You want to help steer the ship and help establish a high-performing environment
• Learning: You want to take your career to the next level and join a company with a start-up environmentYou are open to taking on tasks and projects outside of your job description in an effort to become a well-rounded manager
• Competitive Salary: With potential for an annual raise
• Great Health Benefits: Take care of yourself and your family from Day 1
• Wellness Program: 100% reimbursement to a maximum yearly, pro-rated limit. Receive a reimbursement on any fitness related memberships, passes or equipment
• RRSP: Company-matched RRSP contributions from Day 1
• Professional Membership, License and Course Reimbursements: 100% reimbursement for any job-related memberships and license fees, as well as job-related tuition reimbursement
• Vacation & Personal Needs Day
• Bonus Plan: Paid out annually

Qualifications and Education Requirements

• Some combination of coursework in administration or insurance and/or experience in an office setting
• Proficient communication skills, both written and verbal
• Strong computer skills, including Microsoft Office

Job Types: Full-time, PermanentSalary: $45,000.00-$55,000.00 per yearBenefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in VANCOUVER, BCQuick Apply

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