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Clerk Typist - Jobs in Vancouver, BC

Vancouver Police Department
Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Clerk TypistCOMPETITION: #22149-50011866SECTION: Public Service Unit, Information Management SectionSTATUS: Temporary full-time until approximately February 27, 2024 (Assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting)HOURS OF WORK: 7:00 a.m. to 6:00 p.m. (11-hour shifts, 4 days on and 4 days off)SALARY: Pay Grade 15 - $26.87 to $31.56 per hourLOCATION: 2120 Cambie Street, VancouverCOMPETITION END DATE: Friday, December 30, 2022Responsible for providing customer service for all front counter services, including access, security, processing found property, police information checks, minor crime report-taking, and fingerprinting services.ESSENTIAL DUTIES

  • Provides general information and/or referrals to the public and outside agencies
  • Manages customer inquiries and determines the type of police service required
  • Receives, logs, and distributes courier and other property dropped off to counter
  • Returns driver licences to owners who have received driving suspensions
  • Monitors security of building; signs visitors in and out, and issues building tags/ ICT 2FA cards
  • Takes minor crime reports including found and lost property
  • Process, tags, and returns found property
  • Rolls accurate ink and electronic fingerprints impressions
  • Conducts queries through various police databases
  • Provides various front counter services, including booking appointments, in-taking applications, and processing payments
  • Ensures compliance with Payment Card Industry standards
  • Mentors and trains staff for triage role
  • Participates in the annual mandatory high stress debrief program
  • Other related duties and responsibilities as assigned
KNOWLEDGE, SKILLS, AND ABILITIESRequired:
  • Working knowledge of Excel, Word, Outlook
  • Cash handling experience
  • Excellent customer service
  • Ability to deal tactfully with the general public
  • Experience working with computer peripherals (CD/DVD burner, scanner, printer)
  • Ability to maintain effective working relationships in a team environment
  • Ability to work independently
  • Ability to manage time effectively
  • Ability to multi-task
  • Good organizational skills
Preferred:
  • Working knowledge of JUSTIN, IntelliScreen, and PRIME/Versadex
  • Knowledge of the VPD organizational structure
  • Working knowledge of the rules, regulations, policies, and procedures that govern the activities of the unit
EXPERIENCERequired:
  • Experience with operating cash register, debit/credit machine, and handling cash
  • Previous customer service experience
Preferred:
  • Minimum two years of administrative experience
  • Minimum one year working in a police environment
EDUCATIONRequired:
  • Grade 12
Preferred:
  • Training or experience in a similar field or related to the tasks performed
OTHER REQUIREMENTS
  • Valid BC Driver’s licence
  • All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required
SELECTION PROCESSShort-listed candidates will be required to participate and successfully pass clerical testing in keyboarding skills, data entry, and Microsoft Word and Excel in order to move forward to the interview stage.NOTE: This position falls under the jurisdiction of Teamsters Local 31.Applicants should submit a resume via email to vpd.civilian.jobs@vpd.ca by 4:30 p.m. of the closing date. The competition number on the subject line in the email.Education : Secondary (high) school graduation certificateExperience : 2 years to less than 3 yearsQuick Apply
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