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Computer Support Representative - Jobs in Vancouver, BC

ITSupportDesk
Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Duties and Responsibilities:

  • Provide technical support to our clients by telephone, email, on-site and remote support.
  • Troubleshoot software and hardware issues
  • Assist in developing support processes within the organization
  • Maintain knowledge base articles
Requirement & Experience:
  • High school or above
  • Strong knowledge of Windows 95/98/XP/2000 and Linux OS, Microsoft Office and other applications
  • Strong knowledge in networking / LAN / WAN / Internet
  • Hardware knowledge
  • Excellent computer skills
  • Proficient written and verbal communication skills
  • Professional telephone manner
  • Professional work attitude
  • Strong problem solving skills
  • Team player with the ability to work independently
  • Ability to multi-task
  • Ability to learn new tasks quickly
  • Self-motivation
  • Excellent customer service skills
  • Ability to work under minimal supervision
  • A+ or MCSE Certification
  • Fluency in English, other languages are plus
Please send your resume with cover letter to hr@itsupportdesk.ca.We thank candidates in advance, but only those selected for an interview will be contacted. All information received is strictly for employment purposes and will be destroyed.Quick Apply
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