Crisis Response Worker - Jobs in Vancouver, BC

Job Description

Vancouver Police DepartmentCrisis Response WorkerCOMPETITION: #22111-081122TITLE: Crisis Response WorkerUNIT/TEAM: Victim Services UnitClassification: Crisis Response Worker (Aux)SECTION: Diversity, Community & Indigenous Relations SectionSTATUS: Auxiliary/CasualHOURS OF WORK: Evenings/Weekends/Stat HolidaysSALARY: Pay Grade 19 $31.56 to $37.12 per hourCOMP. END DATE: Thursday, September 15, 2022“NOT JUST A JOB . . . A CONTRIBUTION”Summary:Responsible for providing direct support services to crime and trauma victims and witnesses.Essential Duties

• Attends the scene of police crisis call-outs such as crimes, serious accidents, and sudden death. Provides emotional support to distressed victims, witnesses and family members; assists police with next-of-kin notifications in cases of sudden deaths; provides information regarding agencies available to victims; as appropriate, accompanies victims to hospital, contacts family members, arranges for or provides emergency transportation.
• Makes referrals to appropriate agencies for services such as counselling, financial assistance, and legal advice.
• Documents all services provided to clients and performs related administrative duties.
• Attends staff meetings and any mandatory training
• Contacts supervisor for consultations for major police incidents
• Other related duties and responsibilities as assigned

KNOWLEDGE, SKILLS & ABILITIES:REQUIRED:

• Considerable knowledge of the rules and regulations governing program activities.
• Considerable knowledge of the practices and techniques of crisis intervention and follow- up support as related to the work performed.
• Sound knowledge of available community resources.
• Working knowledge of court and police procedures as they relate to the work performed.
• Ability to effectively communicate with victims and witnesses of crime and trauma, to provide emotional support, information and referrals, under stressful circumstances.
• Ability to prepare records related to the work.
• Ability to establish and maintain effective working relationships with a variety of internal and external contacts.

EXPERIENCE:REQUIRED:

• Minimum 2 years’ direct Crisis Intervention experience, such as victim services support, mental health intervention, crisis centre work, etc.

PREFERRED:

• Direct experience in Victim Services as a paid Victim Services worker

EDUCATION:REQUIRED:

• High School Diploma, supplemented by additional courses in the field of social science, plus considerable related experience

PREFERRED:

• Degree in the field of Social Sciences such as Psychology, Social Work
• Victim services training

OTHER REQUIREMENT(S):

• Valid Class 5 BC Driver Licence with a satisfactory drivers abstract
• Must be able to arrive at 2120 Cambie St. within 30 minutes of being requested
• Ability to cover various shifts as the Unit operates 24/7
• Must pass and maintain Enhanced Security Clearance while employed with the Vancouver Police Department. Enhanced Security Clearances will be renewed every 5 years.
• Must be able to work in an environment with a Trauma dog present.
• Must have access to a Cell Phone for deployment purposes.

Selection Process:Applicants will be required to take a written exam.NOTE: This position falls under the jurisdiction of Teamsters Local 31.Applicants must submit a resume via email to vpd.civilian.jobs@vpd.ca by 4:30 p.m. of the closing date. Resumes should indicate clearly the competition number in the subject line of the email.We thank all applicants for their interest, however, only those short‐listed will be contacted.THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYEREducation : Other trades certificate or diplomaExperience : 2 years to less than 3 yearsQuick Apply

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