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Employment Resource Advisor (Maternity leave) WorkBC Burnaby-Brentwood - Jobs in Vancouver, BC

Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Internal/External Job PostingEmployment Resource AdvisorWorkBC ProgramsBurnaby-Brentwood WorkBC Centre locationPOSITION: Employment Resource Advisor (Maternity leave coverage)DEPARTMENT: Employment, Language, & Social EnterprisePOSITION FUNCTION:The Employment Resource Advisor is primarily responsible for the operation of the WorkBCResource Room and assisting clients with their job search process, maintaining the job board,and providing resources resulting in improved employability and successful job attachmentoutcomes. This position also provides back-up to the Employment Skills Facilitators, as well asadditional administrative support to WorkBC Centre staff.MINIMUM QUALIFICATIONS:

  • Post-secondary certificate, diploma, or degree in adult education, counselling,
psychology, social work, human services, or ESL studies• Demonstrated experience providing customer service resolving issues both in personand in a virtual service delivery environment• Experience working with individuals with complex barriers and a broad range ofcultural backgrounds• Current and satisfactory Criminal Record Check requiredDESIRED SKILLS AND QUALIFICATIONS:
  • Knowledge of the local labour market, community resources, and government
programs• Knowledge of job search techniques, career development, and issues relating tounemployment• Team player with the ability to work effectively with all types of people• Good interpersonal skills coupled with strong verbal communication skills• Excellent administrative and organizational skills; ability to prioritize• Strong digital literacy skills in Microsoft Office software such as Word, Excel,Outlook, PowerPoint, and Teams.• Tactful, discreet, diplomatic, patient, flexible and possesses cultural sensitivity andexcellent judgement in decision-making• Sound knowledge of the Employment Insurance Act, BC Employment and Assistanceprogram and WorkBC Employment Program policiesBONUS SKILLS/CERTIFICATIONS:• Career Development Practitioner certification
  • Proficiency in a second language
  • Facilitation experience
  • Integrated Case Management system (ICM) knowledge will be considered an asset
DUTIES OR RESPONSIBILITIES:• Support client in the resource room: assist with equipment usage, job search techniques,online applications and resume writing
  • Support the determination of client eligibility for self-service or case management services
  • Assist client to register for services through the Online Employment Services (OES) portal
  • Ensure that clients are aware of all available services and supports related to achieving job
attachment outcome
  • Access employment and community related information resources and supports, as well as
government programs or benefits, clients may benefit from
  • Assist and support clients to use computers and the internet for job search and to respond
to job vacancy postings using email or fax
  • Develop and keep an updated directory of local up-to-date community-based services as
well as information from community service organizations that may be useful to clients
  • Work with centre staff to ensure that relevant Labour Market information is easily
accessible through the Self-Serve resource area
  • Check WorkBC site daily for up-to-date job postings and maintain job board
  • Provide clients with access to employment-related self-assessment tools such as interests,
personality type, values, career planning, and employability assessments
  • Facilitate workshops as required
  • Provide back-up coverage and support for the facilitator and receptionist
  • Telephone clients to remind them of workshops and provide general reception coverage as
neededHOURS: Full-time (35 hours per week)TEMPORARY: Maternity Leave Contract PositionSTARTING PAY: Annual salary commensurate with the level of experience andqualificationsA competitive benefits package is provided with contracts of at least 1 year in lengthand which offer a minimum of 17.5 hours of work per week.HOW TO APPLY:Please apply via email. In the subject line of your email, please type:“Your Name – Employment Resource Advisor, WorkBC Brentwood”. Please submit a coverletter and resume in PDF/Word format.Address your cover letter to:Hiring Team – Employment Programs5575 Boundary RoadVancouver, BC V5R 2P9Email both the cover letter and resume to employmentprograms@mosaicbc.org.DEADLINE: OngoingNOTES: Only those selected for an interview will be contacted. Before applying, youmust be legally permitted to work in Canada through citizenship or permanent resident status.If you have a work permit, please ensure that it allows you to work for the duration of thisposition.POSTING DATE: October 31st, 2022.MOSAIC is committed to promoting equal employment opportunities for all members of the communityQuick Apply
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