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Job Location | Vancouver, BC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
For more than 20 years Global Relay has set the standard and trends in compliant communications with our multi-award winning unified communications, data capture, and data analysis platform. We securely capture and manage the worlds communications data and give its owners greater control and visibility to drive value and ensure compliance with the regulatory requirements of a large variety of industries and authorities.We offer competitive compensation and benefits and all the other typical things you expect, but we are not your typical company. Global Relay is a career-making company. It is a place for big ideas, new challenges, and cutting-edge innovation. It is a place where you can make an impact.Your Role:As a member of our growing Enterprise Support Team, youre a bright, energetic individual bringing with you your hybrid skillsets of technical savviness and great communication (written and verbal), all underpinned with solid business and commercial acumen.Youll be working on SaaS/cloud-based systems support, juggling multiple customers at one time, leading their technical and/or business stakeholders through the resolution of challenges, and bringing your experience to bear to ensure our customers business requirements are met and exceeded.Excelling at this role means providing our customers (some of the largest globally regulated organizations) with a seamless experience in terms of support and navigating the resolution of technical issues as they arise while providing excellent customer service every step of the way.Youll find yourself in a supportive environment that encourages growth and continual learning, both personally and professionally.Your Job: