Event Sales & Services Manager - Jobs in Vancouver, BC

Job Description

Event Sales & Services ManagerAt Fairmont Waterfront our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Event Sales & Services Manager, where you will liaise between multiple departments to meet the needs - and exceed the expectations - of your clients.What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Utilize global perks and privileges and enjoy a competitive wageWhat you will be doing:
• Expedite function bookings, writing menus, preparing resumes, event orders etc.
• Compile and distribute conference agendas and event orders
• Respond to all inquiries regarding catering space availability in a professional and timely manner
• Maintain a variety of accounts to include social, corporate and galas
• Ensure detailed and open communication with all operating departments to ensure smooth execution of convention details
• Conduct pre and post conference meetings with groups to plan and address strengths and weaknesses of an event while soliciting repeat business
• Contracting and servicing corporate groups and galas
• Facilitate daily Catering/Banquet/Kitchen meetings to ensure perfection n service delivery
• Build partnerships with the Banquets team to ensure service standards are maintained
• Build relationships between Events and the Operating departments
• Conduct site inspections for conventions, corporate and group business
• Ensure the efficiency of Opera to track, solicit, book, produce BEOs and follow-up on accounts
• Build a close partnership with the Sales department to ensure all contractual terms agreed upon are carried out as well as to maximize function space for the highest profitability for the hotel
• Assist in developing new business ideas and the promotion of existing business within all market segments
• Ensure close relationships are established and maintained with clients to encourage repeat business
• Resolve guest complaints when necessary
• Other duties as assigned

Your experience and skills include:

• Hospitality Management degree or a Post-Secondary degree required
• Minimum 2 years Catering/Event Services or Sales Manager experience in a luxury hotel
• Extensive Food and Beverage knowledge
• Knowledge of meeting space capacities pertaining to health and safety procedures and terminology of meeting room set-ups
• Extensive knowledge of Opera, Work and Windows based programs
• Must possess excellent interpersonal and communication skills, both written and verbal
• Must possess a strong sense of exceeding in providing quality service to our internal and external customers
• Strong interpersonal and problem solving abilities with a high degree of professionalism
• Must be able to and enjoy working in a busy environment with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• This position requires work on holidays, weekends and other non-day shifts

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSQuick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected