Event & Technical Staff - Jobs in Vancouver, BC

Job Description

Employer Profile:In the fall of 2021, the Vancouver Chinatown Foundation is opening the ChinatownStorytelling Centre (CSC), a purpose-built space that celebrates stories of theChinese Canadian experience told through the lens of Vancouver’s Chinatown. TheChinatown Storytelling Centre will be the first permanent space of its kind in Canadawith programming, exhibits, and interactive kiosks sharing personal stories andfeaturing short films that provide opportunities to learn about people and places ofsignificance in Canadian history. The Storytelling Centre shares the important legacyand history of the Chinese Canadian experience and its larger contribution to city andnation-building. It brings together in one place, in the heart of Chinatown, the culturaland historical artefacts, photos and records which tell this story.Through community collaboration, the Storytelling Centre is a way to honour andrespect the sacrifices and hardship endured by previous generations. The StorytellingCentre will also be the venue for important public events throughout the year includingdialogues, speaker series, and workshops addressing current social issues, anti-Asianracism, and discrimination. Visitors will have both an opportunity to look back throughthe Storytelling Centre’s permanent and temporary special exhibits and look forward aswe bring thoughtful dialogue opportunities to discuss the issues of today’s world.The Chinatown Storytelling Centre will be a space to gain a fuller understanding ofCanadian history through an exploration of the Chinese experience and reflect on howthat legacy still impacts communities today. Community Conversations will be at thecentre of the Vancouver Chinatown Foundation’s efforts to address anti-Asian racism,and community revitalization. We are uniquely positioned to bring together businessleaders, academics, the media and the community to have thoughtful and engagingdiscussions. Our efforts will be local and national in scope and in addition to events heldin the Storytelling Centre, our livestream events will be offered to a wide audienceacross the country.Website:https://www.chinatownstorytellingcentre.org/Job Description/Duties:The Chinatown Storytelling Centre (CSC) is seeking flexible, enthusiastic, and serviceoriented team members for this new and dynamic space, to be included on a call-list foroccasional venue and event support. Reporting to the Operations Manager, the Event& Technical Staff are scheduled on an as-needed basis to support the operations of theCSC, including providing event support for rentals and other events that occur outsideof regular gallery hours. The successful candidates will have experience working in agallery, museum, or public venue setting, and will have a broad technical knowledgeand experience in the use of video, audio and lighting for supporting presentations andevents. In this role the ideal candidates will interact with visitors and patrons on aregular basis and must have strong customer service skills and experience. Duties willinclude (as required) technical support of events including setup and operation of AVand lighting equipment, supporting the Operations Manager with equipmentmaintenance and repairs, act as an on-site Centre representative for external users,and provide audience services including FOH management and general customerservice support. The Centre will operate daily 5 days per week, Thursday throughMonday (closed to the public Tuesdays and Wednesdays), and the successfulcandidates must be available to work flexible evening hours, as well as daytime/eveninghours on Tuesdays and Wednesdays, as those will be the primary dates for rentals.The candidates will also require a strong work ethic, excellent communication skills, acapacity to be self-directed, and contribute to a collaborative and positive environment.

• As directed by the Operations Manager, provides Technical and Audience

Services to support events and rentals within the CSC, as required.

• Installs and tears down staging, seating, video, lighting, and audio equipment

before and after events.

• Follows correct procedures in the correct use of the Centre’s systems,

technologies and equipment.

• As required, maintains a presence on site during exhibitions, meetings,

presentations and events.

• As directed by the Operations Manager, acts as the primary on-site

representative of the Centre. Duties could include opening of the CSC includingdisarming security system, unlocking doors, starting up installations and exhibitsand interactive displays as required.

• Actively works to preserve and protect Centre’s assets and properties.
• Is aware of safety protocols for public spaces and events.
• Is responsible for following safety policies specific to the Centre and maintaining

a keen eye to public and patron safety.

• Inspects and performs minor repairs, cleaning, and maintenance on CSC

equipment, including lighting instruments and cables and AV equipment andcables.

• Demonstrates a professional “can-do” attitude at all times with a priority to

providing superior customer service.

• Demonstrates an appreciation for the value the contribution the CSC is making to

the community and is an advocate for the Centre’s mission.Qualifications/Required Skills:

• Has a 1-year experience in a supervisory role for public events.
• Has 2-3 years experience in the operation of events and using event

technologies.

• Has experience supporting a variety of computer based virtual meeting platforms,

presentations, webcasting and livestreaming, and is comfortable with theoperation of computers, both Mac & PC.

• Has good knowledge of Health & Safety and WorkSafe BC safety protocols and

practices, in addition to safety protocols standard to live events and publicspaces.

• Excellent oral and written communication skills.
• Excellent customer service and client relation skills.
• Ability to climb ladders and work at heights.
• Ability to lift and carry equipment up to 35lbs.
• Ability to work flexible hours including evenings including on weekends, and

Tuesday/Wednesday daytime hours.

• Experience directing volunteers would be considered an asset.
• Knowledge of one or more Chinese languages and/or familiarity with Chinese

Canadian communities or organizations would be considered an asset.How to Apply:Please forward a resume and cover letter with “Event & Technical Staff” in the subjectline, to careers@chinatownfoundation.orgWe thank everyone for your application, but only those selected for an interview will becontacted.Quick Apply

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