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Fairmont Gold Lounge Attendant - Part Time - Jobs in Vancouver, British Columbia

FAIRMONT
Job LocationVancouver, British Columbia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionFairmont Gold Lounge AttendantAt Fairmont Waterfront, unparalleled service and luxury await guests of Fairmont Gold, our exclusive “hotel within a hotel” experience. As Fairmont Gold Supervisor, you will bring our exceptional “Fairmont Gold standards” to life – not only by delivering warm, personalized service to our guests, but also by being a role model for your Colleagues.What you will be doing:Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following:

  • Provide and maintain outstanding guest service in a unique, guest focused environment.
  • Ensure that all Fairmont Gold Standards of Serviceamp; Operational Procedures are adhered to.
  • Monitor maintenance of the physical Fairmont Gold product.
  • Prepare, set up and maintain the Fairmont Gold food offerings each day.
  • Preparation and set up of the Fairmont Gold honour bar.
  • Organizing, cleaning, and maintaining the Fairmont Gold pantry.
  • Ordering food and beverage inventory.
  • Controls inventory of Foodamp; Beverage supplies
  • Work closely with the Kitchen and In Room Dining to ensure the highest level of food quality and selection is maintained.
  • Active role in selecting new menu items and keeping the canapés, breakfast, and warming amenities current.
  • Arriving guestroom warming as per Fairmont Gold standards.
  • Provide exceptional information to our guests about Vancouver area attractions, restaurants, theatres, special events and other available services.
  • Develop and maintain strong guest relationships to ensure Fairmont Gold loyalty.
  • Strong and effective communication with all other departments to ensure that the expectations of our Fairmont Gold guests are consistently met and exceeded.
  • Developing and maintaining relationships with our colleagues throughout Fairmont Hotelsamp; Resorts, as well as our hospitality partners in Vancouver and throughout the world.
  • Involved in all Fairmont Gold team building events, staff meetings and incentive programs.
  • Other duties as assigned

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