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General/Shop manager - Jobs in Vancouver, BC

Kastech
Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Responsibilities

  • Take ownership of the shop and staff performance including estimating, profitability, customer service, production, employee relations, insurance relations, and more
  • Lead a strong technical team to operate in an effective manner while maintaining high standards of quality and workmanship
  • Ensure that every employee is focused on providing exceptional customer service
  • Ability to effectively execute and maintain business plans.
  • Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc
  • Coach and develop your staff, and address any situations as they arise to maintain a positive and cooperative work environment
  • Builds and maintains good relations with customers, to encourage their loyalty and obtain their recommendations.
Qualifications
  • A minimum 3 years experience in shop management and senior industry experience
  • Experience leading a team and managing employees
  • A complete understanding of the collision repair process, and familiarity with insurance repair procedures
  • Solid Mitchell and Audatex skills
  • Attention to detail and the ability to multitask
  • Good communication and interpersonal skills
Reference ID: KA3131Job Types: Full-time, Contract, PermanentAdditional pay:
  • Bonus pay
Benefits:
  • Casual dress
  • Extended health care
  • Flexible schedule
  • Paid time off
Schedule:
  • 8 hour shift
Application question(s):
  • Are you legally authorized to work in Canada
  • Expected Salary in CAD
Experience:
  • Retail Management: 4 years (preferred)
Work remotely:
  • No
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