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Guest Services Agent (Holiday Inn Vancouver-Centre) - Jobs in Vancouver, BC

Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Proud to be a part of the Intercontinental Hotels Group family, The Holiday Inn Vancouver Centre on 711 West Broadway is a newly renovated 197 room hotel located in the heart of Vancouver, British Columbia. We are currently recruiting for a dynamic individual to fill the position of Guest Services Representative.*Providing exceptional customer service by going an extra mile for our guests*Accurately billing and tallying individual accounts*Basic concierge duties such as giving out directions*Checking guests in/out of hotel*Answering switchboard*Responding to guest inquiries and requests*Completing shift checklists*Other duties and projects as assigned*Cash handlingJob Requirements:*Knowledge on Opera property management system an asset*Grade 12 completion. Post secondary education in Tourism/Hospitality programs an asset.*Excellent customer service skills and attitude*Strong communication and interpersonal skills*Ability to handle challenging situations with tact and diplomacy*Previous front desk experience is required*Excellent command of the English language, verbal and written. Second language an asset.*Must be available to work shifts. (AM, PM, Nights and weekends)Thank you for your application. Please be advised that only short-listed candidates will be contacted.*Must already be in lower mainland and eligible to work by law to apply. **Please do not call the hotel as resumes will only be accepted via email. *Job Types: Full-time, PermanentSalary: $16.79-$22.39 per hourSchedule:

  • 8 hour shift
Supplemental pay types:
  • Commission pay
  • Overtime pay
Application question(s):
  • Are you currently in lower mainland and able to start within a week
Experience:
  • hotel front desk: 1 year (preferred)
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