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IT Support - Jobs in Vancouver, BC

HBI Canada.
Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Overview:This position is a 60/40 split between IT Support and Web Development. This is a fast-paced in-house role that requires someone who will act decisively and collaboratively to resolve issues that arise. The perfect candidate will be flexible and enjoys a collaborative workplace. Candidates who are personable, possess a strong work ethic, and have a positive attitude will be at the top of our list.Key Responsibilities:IT Support

  • Work on IT projects as assigned by the IT manager
  • Provide support for stakeholder requests, analyze problems, and escalate issues when necessary
  • Communicate technical information to nontechnical users
  • Troubleshoot desktop and printer hardware, and software issues; resolve issues to the end users satisfaction
  • Install, configure, and test all new workstations, peripheral equipment, and software
  • Troubleshoot LAN/WAN and connectivity issues
  • Develop reference, and training materials and provide end-user training
Web Development
  • Website updates such as general updates & the regular maintenance of site
  • Work on any new web projects as assigned
  • Working with the database to create custom queries
  • General web support
Qualifications & Skill Requirements:
  • A Post-Secondary degree or diploma in Information Technology
  • Minimum of 2 years’ experience within the IT industry in a support capacity
  • Strong competence in the Microsoft Ecosystem (Office 365, SharePoint, Teams, SQL, Exchange, Desktop, and Server OS), computer hardware/software, networking, and server rooms
  • Solid problem solving, researching, and troubleshooting skills coupled with a willingness to listen, learn, share, and improve
  • Strong awareness of IT security and confidentiality
  • Ability to work, prioritize and make decisions independently in a fast-paced production environment
  • Web programing languages: Node, PHP, JavaScript, jQuery & REST APIS
  • A self-starter and quick learner with the ability to work independently as well as with the team
  • Network +, CCNA, and other IT industry standard certifications would be an asset
  • Experience working with SAP B1 & Produmex WMS not mandatory but would be an asset
HBI Canada is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. All employees and applicants will be given equal opportunity with respect to employment, promotions, compensation, and all other benefits. We are a customer-focused company who value integrity, teamwork, respect, resourcefulness, and fairness.Quick Apply
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