Auckland Jobs |
Canterbury Jobs |
Northland Jobs |
Otago Jobs |
Southland Jobs |
Tasman Jobs |
Wellington Jobs |
West Coast Jobs |
Auckland Jobs |
Canterbury Jobs |
Northland Jobs |
Otago Jobs |
Southland Jobs |
Tasman Jobs |
Wellington Jobs |
West Coast Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Vancouver, BC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
We are seeking an IT Support Specialist to join our Toronto office.Acts as a front line liaison to resolve users’ basic problems and questions with respect to software, hardware, mobile devices and network connectivity. Logs all end user support requests and identifies and reports recurring problems to Senior support which could indicate the need for software maintenance, upgrades or user training. Proactively maintains communications with end users through analysis and resolution processes, particularly in difficult situations, to keep them informed of status. Assists with meeting setups and take down of equipment, laptops and projectors. Assists in setup and taken down of workstation and office equipment. Refers complex problems to Intermediate or Senior support. Participates in the after-hours support rotation.Key responsibilities: Technical Support