Learning and Development Analyst - Jobs in Vancouver, BC

Job Description

New Value Solutions, a national IT consulting company, is seeking a Learning and Development Analyst to help our client support a variety of infrastructure and cloud projects within a growing portfolio. This role will work closely with the Senior Project Managers – Cloud Services to support change readiness, develop training/education materials and provision transition activities in order to deliver a successful implementation of Microsoft Exchange online, Teams, and other Cloud Services projects for VPP.Responsibilities:

• Work with the Senior Change Lead, Senior PMs, and managers to identify learning needs and design effective training programs
• Document learning needs assessment and training plan
• Work with managers to develop training schedule
• Prepare educational material such as online learning module, learning aids, user guides, videos, etc.
• Coordinate with clients corporate Learning & Development team as required
• Work with the Senior Change Lead to manage overall training resources, assets and knowledge base
• Conduct seminars, workshops, and individual training sessions, online or in-person (most likely online)
• Provide support to product team, subject-matter experts and local peer support resources to ensure a successful product launch
• Work with product team to build and validate all training / educational materials
• Conduct evaluations to identify areas of improvement
• Monitor employee performance and response to training
• Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups
• Facilitate meetings (inclusive of agenda, minutes and other meeting materials)
• Produce presentation and training materials / videos, status reports, etc. and other related administrative tasks

Requirements:

• Understanding of effective teaching methodologies and tools
• 2+ years of experience as a trainer, corporate training analyst, or related position
• Demonstrated ability to drive adoption through change management methodologies, communication and education
• Willingness to keep current with new techniques and technologies in corporate teaching
• Excellent verbal and written communication skills, including expertise in technical writing
• Critical thinking and decision making
• Ability to take ownership and independently drive progress
• Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
• Experience with technologies and best practices for instructional manuals and teaching platforms
• Strong organizational skills with the ability to multitask, prioritize, and manage time efficiently to deliver on time and on budget
• Excellent leadership, team building, and collaboration skills
• Able to analyze problems and strategize for better solutions
• Proficient computer skills with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Preferred Qualifications:
• Instructional design experience
• 2+ years of experience working in a healthcare environment
• Certification from a training association
• Degree/Diploma in Communications, Business Administration or related field
• Working knowledge of hospital/clinical systems, care delivery processes, clinical roles, policies, and standards
• Experience developing and implementing clinical change management and communications plans
• Ability to adapt evolving technology requirements as they are introduced during the project and applying these into a clinical context to meet user requirements
• Demonstrated ability to manage multiple clinical and business stakeholders and meet deadlines in a fast-paced work environment
• Ability to translate and express clinical, process and technical problems, outcomes and benefits using layperson terms
• Experience designing and implementing training strategies that support adoption in a large, complex multi-stakeholder environment

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.​​​​​​​ID#3420Job Type: Full-timeSchedule:

• Monday to Friday

Application question(s):

• How many years of experience do you have as a trainer, corporate training analyst, or related position
• How many years of experience do you have developing and implementing change management and communications plans
• Where are you located

Experience:

• Instructional Design: 1 year (preferred)
• working in a healthcare environment: 1 year (preferred)

Work Location: One locationQuick Apply

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