Library Assistant (c) - Jobs in Vancouver, BC

Job Description

Interested in a career at Langara CollegeOur employees exemplify Langaras values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.Current employee Apply through Careers in your Workday account.Job Title:Library Assistant (c)Employee Group:CUPEEmployee Type:PermanentStart Date:Tuesday, November 15 2022End Date (if applicable):Reporting to the Supervisor, Borrower Services and Library Operations, the Library Assistant is the primary point of contact for library users for general inquiries, reference assistance, library material distribution, and audio-visual equipment use. The incumbent provides responsive and knowledgeable customer service to assist users in using the Library and finding relevant library materials, and supports users through demonstrations, orientations, and troubleshooting. The Library Assistant provides training and acts as operational liaison to tutors and subject coordinators in the Writing and Tutoring Centre of the Learning Commons. In support of collection access and management including the Reserve collection, the incumbent performs bibliographic searching, manages print and digital materials, and conducts inventory.Qualifications Required:Education and Experience:

• Completion of 2-year Library Technician diploma program.
• One (1) year of related library experience.
• An equivalent combination of education and experience may be considered.
• Sound knowledge of standard library organization, policies, regulations and procedures.
• Experience in providing responsive customer service interactions, preferably in an educational setting.
• Experience using an integrated library system, preferably Sierra or similar.
• Experience performing bibliographic searching.
• Intermediate to advanced knowledge in the use of computer applications, including web publishing, word processing, spreadsheets, and electronic communication.
• Experience with public speaking and conducting orientations, an asset.

Skills & Abilities:

• Excellent English oral and written communication skills with the ability to express ideas clearly in writing or in person.
• Excellent customer service and conflict resolution skills, and the ability to handle potentially difficult situations with tact and diplomacy.
• Ability to maintain effective working relationships with faculty, staff and co-workers, and to deal patiently, tactfully and effectively with students and other library users.
• Excellent internet research and database search skills.
• Ability to conduct reference interviews and refer questions to a librarian or reference assistant as appropriate.
• Ability to work in a dynamic and challenging environment, solve problems as they occur, and make thoughtful and timely decisions.
• Effective troubleshooting and problem-solving skills.
• Ability to provide basic technical training and orientations to students, faculty, and other non-technical users.
• Ability to understand, interpret and apply department and college rules, policies, and technical materials.
• Demonstrated ability to pay attention to details and enter information accurately.
• Strong clerical aptitude, including good keyboarding skills with a minimum of 40 wpm.
• Ability to lift and shelve books, move book trucks, and stand at the circulation counter for several hours at a time.

Hours & Days of Work: 8:30am - 4:30pm Monday to Friday. Hours may vary according to the needs of the department.To obtain the full job description, please contact our recruitment team.Salary Range:$25.17 - $28.63 per hourPay Grade:CUPE Paygrade 19Scheduled Weekly Hours:17.5Hours may vary according to the needs of the department.Compressed Workweek (Fortnight):NoClosing Date:Sunday, November 6 2022If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please contact our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the CUPE Collective Agreement. Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.Langara is committed to enhancing our diverse workforce.Quick Apply

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