Manager, Provincial Privacy Services - Jobs in Vancouver

Job Description

Job Summary: Reporting to the Director, Provincial eHealth Solutions, the Manager, Provincial Privacy Services, provides leadership and project management in the development of the Provincial eHealth Privacy services. The Manager, Provincial Privacy Services will manage the development of the eHealth Privacy operations, including identifying operational eHealth services required to support the Provincial eHealth mandate across all health authorities, including privacy work related to Security and Audit Management, Information Sharing Agreements, Provincial Access Model, as well as, other key activities like Privacy Impact Assessments, Disclosure Directives, Legislative Confidentials. This work will also require working with multiple stakeholders across key privacy stakeholder groups within regional health authorities and the ministry of health.Duties/Accountabilities: • Leads and manages the development of the Provincial eHealth Privacy Services program including drafting all privacy and security related policy, identifying resources, and building up an appropriate staff complement. • Develops and monitors an annual operating budget; evaluates individual and team performance in collaboration with appropriate internal stakeholders; and supervises designated staff, establishes clear definitions of responsibility for each employee, and reviews workload assignments. Investigates work and staff issues and where necessary initiates disciplinary action up to and including termination in consultation with Human Resources• Responds to specific client (public) and eHealth user inquiries and complaints about the eHealth privacy program, and follow-ups as applicable. Manages incidents which may have resulted in the unauthorized collection, use, access and/or disclosure of personal information. • Develops and maintains documentation materials (i.e. procedures and scripts) and provides training for the receipt and handling of privacy-related inquiries and requests for service.• Assists the investigation and data compilation for privacy breach events as participant in a response team coordinated by the Ministry. Performs access audits at the discretion of the Ministry in conjunction with a random or proactive audit program or the investigation of particular circumstances or conditions. Performs connected organization privacy compliance reviews including operational audit of processes and procedures for compliance with policy, legislation and information sharing agreements.• Participates in Provincial Access Model working group and other provincial activities.Qualifications: A level of education, training, and experience equivalent to a Master’s degree in Health Administration, Business (MBA), Information Management or related discipline and a minimum of five (5) years of progressively more responsible information management experience in a comparable role. Completion of the Information Access and Protection of Privacy Certificate Program is an asset. Comprehensive knowledge of privacy legislation, practices and processes, preferably within the eHealth environment. Strong written and oral communication skill with excellent analytical skills. Excellent proficiency with MS Office toolsets (Word, Excel, Visio). Extensive experience and knowledge of British Columbia’s Freedom of Information and Protection of Privacy Act, and eHealth Legislation. Good analytical skills, excellent people skills and a demonstrated capability for handling sensitive situations.Privacy PolicyProvincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information. The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at *******@phsa.ca.