Mental Health Program Assistant (Medical Office Assistant) - Jobs in Vancouver, BC

Job Description

Job Title: Mental Health Program AssistantWork Site: Cambie Older Adult Mental Health & Addictions Team - Vancouver, BCStatus: Regular Full TimeStart Date: As soon as possibleSalary: $20.50 - $22.64 per hourHours:0815-1700Days off: Saturday, Sunday, and statutory holidaysReference#: 144699-cyeCome work as a Mental Health Program Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Mental Health Program Assistant to join the Cambie Older Adult Mental Health & Additions team. Apply today to join our team!As a Mental Health Program Assistant with VCH you will:Provide administrative, secretarial and clerical support.Transcribe and type a variety of medical dictation and other documentation utilizing word processing and spreadsheet software.Act as a receptionist; answer phones, determine urgency of calls and refer to staff.Greet clients; provide resource information and respond to various inquires.Compile, prepare and maintain statistical records for workload monitoring and program planning.Receive referrals, schedule and/or confirm client’s appointments, receive clients and provide information.Type material such as correspondence, psychiatric and physician assessments, discharge reports, memos, minutes, promotional material.Edit transcribed material for stylistic consistency and accuracy; identify medical and verbal inconsistencies in dictation and make corrections/resolve problems.QUALIFICATIONS:Education & ExperienceGrade 12, graduation from an approved program in Medical Transcription and/or Medical Office Administration Certificate plus one year's recent, related experience or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to communicate effectively, both verbally and in writingPhysical ability to carry out the duties of the positionKnowledge of community, social and mental health resourcesKnowledge and experience in providing culturally competent support services specifically pertaining to aboriginal peopleKnowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented careAbility to work independently and in cooperation with othersAbility to operate related equipmentAbility to organize and prioritizeAbility to keyboard 6,000 keystrokes per hour.Ability to type at 60 wpmBusiness writing skillsKnowledge of general office proceduresAbility to establish and maintain rapport with clientsKnowledge of medical terminologyThe hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.WHY JOIN VANCOUVER COASTAL HEALTHVCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffDiversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.