Onboarding and Orientation Specialist (M10/22) - Jobs in Vancouver, BC

Job Description

BE PART OF THE TEAM THAT BRINGS THE WORLD TOGETHERCareer Opportunity: Onboarding and Orientation SpecialistJoin an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port.The Vancouver Fraser Port Authority is responsible for the stewardship of the Port of Vancouver, Canada’s largest and most diversified port. Our mandate as a Canada Port Authority, as set out by the Canada Marine Act, is to enable Canada’s trade objectives, ensuring goods are moved safely and responsibly through the Port of Vancouver. That means providing infrastructure and ensuring the safe and efficient movement of marine traffic and cargo within the port. It also means we carry out reviews of proposed activities and developments on federal port lands and waters to determine whether a project can go ahead without impacts to the environment and community that cannot be mitigated.We are passionate about the work we do and what it contributes to our local communities, the region and our country. This is reflected in our values of collaboration, continuous improvement, accountability and customer responsiveness.Be a part of a team that advances initiatives to promote economic prosperity through trade, a healthy environment and thriving communities for the future generations of Canadians. It’s a workplace where the intrinsic value of your contribution to help foster the continued growth of the Canadian economy becomes a tangible reality. Bring your unique strengths, perspectives and experiences to the port authority and join us in charting a course toward a sustainable future.The Onboarding and Orientation Specialist is responsible for leading and facilitating the VFPA’s onboarding and orientation program for new hires to ensure a smooth onboarding experience. This position will also provide guidance and advice to people managers on HR processes including recruitment, offboarding, and managing in a unionized environment.In this role, the successful candidate will:Accountabilities

• Develop, schedule and deliver training/orientation programs for new employees
• Develop training materials including quick reference guides, videos, e-learning material etc.
• Provide consultancy to new recruits
• Assist employees when they are promoted and/or choose to move to a new position or department
• Provide guidance and advice to people leaders regarding recruitment, on-boarding and off-boarding services, requirements, collective agreement language, labour relations interpretation, and organizational hiring
• Provide how to manage in a unionized environment training to people managers. Develop and design additional training as program evolves
• Create and utilize on-boarding and off-boarding checklists to guide employees through necessary actions and processes, and solicit feedback from employees who are joining or exiting the organization
• Gather feedback from newly hired employees about their experience and develop key strategies to continuously improve employee experience and time to productivity
• Monitor retention and turnover rates of new hires
• Interface with people leaders and employees about onboarding status
• Work closely with the recruitment team to ensure a strong handoff and positive experience is created for all employees

Specific Competencies

• Self-motivated individual with excellent organizational skills, ability to prioritize, and flexibility to perform multiple tasks
• Strong customer service orientation and ability to work effectively with a diverse workforce and across multiple organizational levels
• Ability to work in a fast-paced environment with constantly changing priorities
• Ability to work collaboratively within a dynamic, action-oriented team
• Strong sense of urgency with the ability to deliver results in a timely manner
• Strong attention to detail with the ability to work in a high volume, dynamic environment and respond to changing business needs
• Strategic thinker, issues manager, problem solver, and highly engaging and compelling storyteller

Education & Experience

• A university degree in human resource management, adult education or a related discipline plus a minimum of 3 years of related onboarding and orientation experience, or a combination of education, training, and experience deemed equivalent
• Experience with learning management systems/HRIS system
• Proven experience in the design and delivery of training for multiple environments, including classroom-boarded and web-based learning formats
• Understanding of collective agreements and employment terms
• Strong knowledge and understanding of labor legislation and various HR practices
• Must possess exceptional verbal and written communication skills, the ability to build rapport, and the ability to deliver impactful, informative, effective presentations

Working Conditions

• Normal office conditions

The Port Authority offers a competitive compensation and benefits package including an Earned Time Off program.This work is Canadian based employment and expected to be performed from our Vancouver office location.Please note this posting will remain open until filled.We thank all applicants for their interest, however, only shortlisted candidates will be contacted.Please forward a resume and cover letter, in confidence to Samantha Kent:Samantha Kent – Strive RecruitmentEmail: samantha@striverecruitment.caVancouver Fraser Port Authority is dedicated to employment equity and a workplace reflective of the diversity of our community.Learn more about us at www.portvancouver.comQuick Apply

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