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Operation Specialist 1 - Jobs in Vancouver, BC

HSBC
Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Opening up a world of opportunity.Were a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.About Digital Business Services OperationsDigital Business Services Operations is responsible for:

  • Managing the day-to-day transactions of the Wealth and Personal banking business
  • Running operations for our Commercial Banking business and supporting our Global Banking and Markets businesses to serve customers across their global networks
  • Simplifying the way we run HSBC, introducing automation to reduce workload and costs and improve the experience of customers
  • Helping to drive change for the bank’s global businesses and functions, for the benefit of HSBC and our customers
About the roleCompletes a broad range of complex and specialized operational duties within an assigned area(s) of the Company, ensuring timely completion and compliance with established internal standards and external regulationsResponsibilities:
  • Completes a broad range of complex processing, operational, customer service and/or accounting-related specialized duties in support of assigned area(s).
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
  • Maintains appropriate records of activity and may assist in development and maintenance of procedural and/or training manuals.
  • Promote an environment that supports diversity and reflects the HSBC brand.
  • Ensures activities comply with pertinent internal standards and external regulations.
  • Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
  • Complete other responsibilities, as assigned.
Requirements
  • Minimum of three years proven and progressive Senior Operations Assistant experience or equivalent. Associates degree in business, related field or equivalent experience.
  • Proven organizational, planning, analytical, problem-solving, customer service and communication skills. Proficiency with personal computers as well as pertinent mainframe systems and software packages. Knowledge of operational policies and procedures for assigned area.
  • Ability to maintain confidentiality as well as operate pertinent office equipment.
HSBC ProudHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.We encourage all Black people, Indigenous People of Canada and people with disabilities to self-identify in their applications. Please contact our Canada Careers mailbox (careers@hsbc.ca) with any additional inquiries or for support and reasonable accommodations during the selection process.If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.Quick Apply
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