Outlets Manager - Jobs in Vancouver, BC

Job Description

Begin Your Rosewood JourneyWe believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.Rosewood Hotel Georgia is looking for an Outlets Manager.Responsible for managing all aspects of the Food and Beverage outlets functions for 1927 Lobby Lounge, Reflections, Prohibition and In Room Dining, in accordance with hotel standard operating procedures. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.Main Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Attend Rosewood Daily Review and ensure that departmental daily reviews are conducted for every shift with the department
• Attend weekly Heath Labor Management meetings and ensure that daily and weekly labor management procedures are followed.
• Ensure that daily payroll management procedures are submitted within deadlines. Ensure payroll paperwork is submitted on time for all departments within your department. Ensure staff adheres to the proper requisition process.
• Ensure occupational health and safety standards are maintained throughout the hotel and are in compliance with local, state and Federal laws. Follow up on items requiring actions from the Occupational Health & Safety Committee.
• Follow up on items requiring actions from the Coffee Club committee.
• Responsible for the short and long-term planning and the management of the three hotel outlets operations.
• Develop and recommend the budget, concepts and objectives and manage within those approved plans. Achieve/ exceed annual budgets.
• Forecast revenues for the outlets and analyze food and beverage costs in order to maximize profits for the three outlets.
• Form partnerships with outside companies to generate marketing.
• Implement reservation system to effectively sell and organized private events in the Outlets.
• Implement and maintain food and beverage sales and marketing programs relating to all three outlets.
• Correct maintenance and handling of equipment. Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
• Prevents loss of equipment and assets by enforcing strict controls.
• Assist in the ordering of liquor and wine for the hotel with the Purchaser.
• Exercise Serving it Right parameters and maintain complete knowledge and strictly abide by liquor regulations, particularly those prohibiting service to minors, intoxicated persons and impaired driving.
• Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
• All other duties as required.

Qualifications

• Minimum three years’ experience as a Manager/ Supervisor with a luxury food and beverage operation.
• High school diploma. Diploma/degree in Hospitality/Culinary Management preferred with proven record in delivering operating results in high volume banquet operations in four/five star hotels.
• Professional, positive image, with strong leadership skills; must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; proven ability to develop and train staff; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
• Full Knowledge of various food and beverage products and service styles; ability to satisfactorily communicate in English with guests, management and co-workers to their understanding; ability to compute basic mathematical calculations; excellent salesmanship skills; familiarity with food and beverage cost controls; full knowledge of Micros point of sale systems; fully fluent in Excel and Word.
• Must be able to exert physical effort in transporting 75 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Benefits

• Competitive Salary & Benefits
• We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

About Rosewood Hotel GeorgiaFollowing its debut in the Roaring 20s, the legendary Hotel Georgia came to be known as Vancouvers most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and Canadas West Coast. And it wasnt just the local society set that made the hotel the heart of Vancouver; Louis Armstrong, Ginger Rogers, Frank Sinatra, Laurence Olivier, the Rolling Stones and the Prince of Wales all added to the mystique of this irreplaceable piece of history.Now unveiled as Rosewood Hotel Georgia, the fully restored Georgian Revival property has returned to its former grandeur with additional elegance afforded by extensive amenities and the impeccable service of Rosewood Hotels & Resorts. From the painstaking restoration of Old World craftsmanship to the addition of the most luxurious furnishings and latest technology, Rosewood Hotel Georgia offers an unmatched combination of legacy and luxury - a return to the golden age of hotel travel.Follow us on LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts/Instagram:@RosewoodHotelsQuick Apply

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