People & Culture Lead - Jobs in Vancouver, BC

Job Description

Bit Quill Technologies is a Vancouver based, software development services company in the data and cloud space. Our partners range from established multi-nationals to unicorns. We are unique in that we are grassroots and employee centered; you are given the autonomy and trust to own your job responsibilities; the Leadership team works hard to be as transparent as possible; and we encourage questions and innovative solutions that we can integrate into our work culture.We believe in, live, and strive to maintain an amazing workplace culture. We have a solid history of encouraging input from all levels and actively using this feedback to shape our work environment - but we don’t want to stop there. We are looking for a collaborative People and Culture leader who likes to build and implement great ideas that are a win-win for the business and the team-members that make our business happen. This person should have an exceptional love of humans, listening, learning, innovating thinking, and problem solving to evolve, maintain and manage our culture moving forward.Upon joining, you can expect an exceptional onboarding experience where youll get to know everybody in the company, and work with your manager to make sure you are supported in your way of working and in your career growth. In this role, engagement and collaboration are key. You’ll be working directly with the VP of People and Culture, who has infused lessons learned, from her background in Community Engagement, into how the company iterates toward an ever improving culture. In the near term, you’ll help craft and drive the implementation of solutions for challenges the company has identified as important, such as mentorship and education. In the long-term, we’ll work collaboratively to help implement a shared vision of the People and Culture team. For now, you’ll be working as the single member of the P&C team with some support from an experienced part-time HR consultant. As the company grows, there will likely be room for you to grow a team.A typical day at Bit Quill could include:

• Reaching out to a team member you haven’t heard from in a while about how they are doing, what their team is up to, and how their life could be improved at Bit Quill
• Attending a virtual social event to connect and build relationships
• Scheduling a meeting with managers and/or developers to better understand where we can improve mentorship opportunitiesAttending a company sync-up where you’ll learn about the latest news and can ask questions as well as offer suggestions
• Attending a meeting with the Leadership & Management teams to discuss current People and Culture challenges and opportunities
• Researching best practices or new innovations in People and Culture
• Assessing and re-drafting People and Culture related policies that need updating
• Watching Slack channels for @ mentions or inquiries regarding People and Culture
• Researching and updating company processes on Confluence (our Company Wiki)
• Applying your organizational skills to reprioritize your day due to an unexpected request or situation
• Gathering data to present the latest People and Culture metrics, and quarterbacking the discussion towards the goal of finding ways to improve
• Figuring out a better way to accomplish a task through your own analysis and research, and collaborating with other team members to integrate that process into Bit Quill daily life
• Documenting, proposing and/or executing a part of a larger idea you have to improve an area of People and Culture
• Onboarding a new candidate, making sure they have everything they need over their first few months, and ensuring they feel comfortable and are settling in

Position Related Responsibilities

• Work alone, or under the guidance of an experienced part-time HR consultant, to collect and interpret information on market salaries.
• Complete salary surveys, and collect compensation and benefits data for further analysis by the team Source, organize, and coordinate educational opportunities for team members
• Work collaboratively with our engineering team to map out career growth opportunities for team members and career tracks for our roles
• Create and find coaching opportunities for team members
• Listen to the people who work here, understand their problems and concerns, communicate through to the leadership team, and actively participate in problem solving
• Assist with new hire onboarding using specified platforms (eg. Sapling HRIS, Lever ATS) and internal processes
• Set up workshops and other educational resources relating to education around People and Culture. For example - how to create and sustain a diverse, equitable, and inclusive (DE&I) workplace
• Actively engage with team members across the organization to understand their needs regarding work culture and environment
• Work independently or with our HR external consultant to manage and navigate terminations and other employment issues that arise
• Dream up, set up, and manage internal programs intended to break down silos and share information across the company
• Develop policies relating to team members, their working environment and their compensation
• Research, propose, gain buy-in, implement, and educate team members on needed new software platforms, such as performance management solutions
• Carry out company engagement surveys. Consistently review and listen to feedback from team members of all seniority levels on the effectiveness of the survey; adapt survey as needed. Develop metrics and track outcomes of survey results
• Check in with team members; get the pulse of teams and company
• Other People and Culture related responsibilities and projects that over time become necessary to the success of the team and the company
• Ability to advise on employment legislation, and HR best practices

Delivery and Execution

• Have a good sense of what should and should not be promised prior to group decision making commitments
• Be an extraordinary listener: patient, empathetic, fair
• Use both a bottom up and top down approach in creating an outstanding workplace culture
• Learn our core values and how we make decisions around them
• Help to carry out management and leadership level interests to ensure team members are satisfied with their careers, mentorship and growth opportunities
• Try things; be open to failing, assessing, and tweaking your approach
• Be a driver of change, but not at the expense of a collaborative approach
• Set realistic timelines that allow you to reach your goals within a standard workweek
• Focus on creating a continuously high employee engagement and satisfaction level
• Support the talent acquisition team around employee attraction, candidate experience and onboarding, diversity & inclusion, etc.

Leadership

• Have ownership and influence over most People and Culture themed processes, initiatives and outcomes
• Support everyone’s People and Culture related ideas and help shape those ideas into something that works within the restrictions of running a business; support team members in driving those ideas to fruition
• Ensure that we are a connected group and retain and improve the strong culture that makes us work effectively as a company
• Work collaboratively with individuals across the organization to ideate, create and implement initiatives
• Work closely with your peer(s) on the Talent Acquisition team.
• Educate leadership, management, and other teams across the organization on progressive &/or new ideas and best practices in People and Culture
• Work with your direct supervisor to ensure you are empowered to try out new ideas
• Bring vision, structure and processes to the people side of the organization.
• Research best practices and new innovations in your industry, and try out different approaches to applying these in the workplace
• Provide input into policies and processes across the company in order to drive positive change
• Work to build bridges across engineering and non-engineering teams
• Be a fierce advocate for the well-being of team members at all levels of the company

Experience & Education

• Related post-secondary education or equivalent combination of skills & experience. Some knowledge and/or experience in organizational behavior or psychology is an asset.
• Experience working on and/or leading a small team.
• Experience driving projects to completion
• Experience with data analysis and data driven decision-making
• Experience navigating employment legislation
• Knowledge and/or experience with Immigration-related legislation is an asset.
• Experience in the tech sector

We know that many people don’t feel comfortable applying to jobs unless they meet or exceed the job requirements. You do not need to be 100% confident that you can fulfill all of the job descriptions prior to your start date. We expect that any individual taking on this role will have support from other team members to learn some things on the job.Did someone say benefits We offer the following:

• Personal Growth Bonus
• Home Office Benefit
• Wellness Benefit
• High End Equipment
• Flex hours
• Hybrid work options
• Education Benefit
• Company Revenue Bonus
• Stock Options
• Extended Health
• Casual Dress Code

Strong employee relationships are key to delivering to our partners as well as to creating a foundation for a truly welcoming and nurturing company culture. We have worked together to shape our work environment from the ground up, and value the culture that has resulted from it.We are honoured to live and work on the traditional and unceded territories of the qiqéyt (Qayqayt) First Nation as well as all Coastal Salish Peoples including the ʷməθkʷəy̓əm (Musqueam) and sel̓íl̓witulh (Tsleil-Waututh).Quick Apply

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