Regional Clinical Administrator - Jobs in Vancouver, BC

Job Description

Build a meaningful careerAt LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.LifeWorksRegional Clinical AdministratorFull-time, PermanentRemote and In-OfficeLifeWorksLifeWorks supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.As a Global Employee Engagement Platform serving tens of thousands of companies and millions of employees worldwide, LifeWorks uses innovative technology and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies - such as Aviva, Burberry, Walgreens, Expedia, Intel and Nestlé Canada - love to use.LifeWorks employees have access to the same high-quality well-being support and resources provided to our customers. We pride ourselves on providing a work environment that inspires innovation, connection and collaboration while also supporting your growth and development both personally and professionally. We value difference-makers, and individuals and teams who bring high energy, passion, and a relentless commitment to excellence to their roles.SummaryAs a Regional Clinical Administrator, you will be working directly with our Clinical Communications Manager and the local Regional Clinical Director in order to ensure operations run smoothly for our Counsellor network. You will be a go-to person for our counsellors across Canada; helping to manage schedules, case assignments, invoicing, data management, reporting, and general regional office administration and communication.The Regional Clinical Administrator will work fixed shifts, Monday – Friday (days). The position will begin as a remote role, but as retrictions lift we would like the successful candidate to work in either the Vancouver (411 Dunsmuir St #400, Vancouver, BC V6B 14X) or Edmonton (1830-10303 Jasper Ave, Edmonton, AB T5J 3N6) office on a regular basis.Succeeding as a Regional Clinical Administrator will require the following core qualifications:Post-secondary education in Administration, Health Management, or a related field preferred;2-3 years of experience in an administrative roleExperience working in an EAP / EFAP, or behavioural / mental health field is a significant asset;Full proficiency with Microsoft Office; advanced Excel skills a definite asset;Excellent verbal and written communication skills in English required, bilingual fluency in French an asset;Ability to prioritize tasks and work under pressure in order to meet deadlines;Ability to work successfully with both local and remote colleagues.Job Grade: MS2About LifeWorksLifeWorks is a global leader in delivering technology-enabled solutions that help clients support the total wellbeing of their people and build organizational resiliency.By improving lives, we improve business. Our solutions span employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement and financial consulting, actuarial and investment services.LifeWorks employs over 6,000 employees who work with some 24,000 client organizations that use our services in more than 160 countries.LifeWorks is a publicly traded company on the Toronto Stock Exchange (TSX: LWRK).For more information, visit lifeworks.com.