Regional eCommerce Manager - Jobs in Vancouver, BC

Job Description

WHO WE AREKITS is Canadas largest direct to consumer digital eyecare platform providing eyewear for eyes everywhere. We were founded with a vision to make the eyecare industry accessible for everyone. We offer customers access to a vast selection of contact lenses and eyeglasses, including our own exclusive KITS designed products, as well as a robust suite of online vision tools. Our efficient digital platform, backed by our industry-leading manufacturing and designs, removes intermediaries and enables us to offer great prices and deliver made-to-order personalized products with incredible care and accuracy. We strive to delight our customers with our competitive prices, a convenient digital shopping experience, fast and reliable delivery options and an unrelenting focus on earning our customers lifelong trust. Since launching in 2018, KITS has manufactured and delivered over 350,000 pairs of eyeglasses and leads the category in customer retention.KITS is headquartered in Vancouver and manufactures its products locally. We aim to provide unparalleled experiences for our customers, employees, partners, and community. We live our values of innovation, collaboration, inclusion, integrity, and accountability.Although our business has a long track record, we foster an entrepreneurial culture where we value hard work, innovation, and strategic thinking. We’re a meritocracy where bias, tenure, and egos are replaced with debate, data, and facts allowing us to spend as much time as possible on, and reward, impactful work that creates growth and real value for our customers.THE POSITIONThe Regional eCommerce Manager will manage and oversee the operations of our company’s eCommerce channels in the US or Canada. The Manager will be responsible for driving revenue and customer retention within their region, developing detailed forecasts that will inform our pricing and promotional initiatives. This position will work cross functionally with our Marketing, Operations, and Creative teams in order to develop effective go-to-market strategies, promotional pricing, product positioning and messaging. If you are sales driven, analytical, and have previous experience working in a similar role, we would love to meet you.WHAT YOU’LL DO

• Manage and oversee all aspects of the companys eCommerce channels in your assigned region
• Manage merchandising, inventory, pricing and marketing activities
• Develop marketing strategies and tactics including pricing, promotions, inventory, and website design for the region
• Partner with our Marketing and Creative teams to ensure site content is engaging, informative, and accurate
• Partner with internal stakeholders to develop and execute regional business plans
• Responsible for meeting monthly KPI’s on revenue, conversion rates, and customer retention
• Research and stay up to date on the latest eCommerce trends
• Be a leader, coach, and mentor for your team

WHO YOU ARE

• You have a minimum of 1-2 years of experience working in sales planning, product management, or a similar role
• You have a Bachelor’s degree in Business Management or a related field
• You are located in Vancouver or are willing to relocate
• You have a thorough understanding of P&L, pricing and promotional strategies, forecasting, and marketing analytics
• You have excellent time-management skills and the ability to meet deadlines
• You have excellent written and verbal communication skills
• You are adaptable and willing to learn

WHAT WE OFFER

• Growth: We are a fast-paced company with numerous opportunities to learn, grow, and take on new challenges.
• Compensation: We offer competitive, industry-leading wages!
• Employee Recognition: We offer a peer-nominated employee recognition program, weekly team socials, annual company-wide social events, team-building offsites, and so much more.
• Product Discount: Enjoy one free pair of KITS glasses every year and a 40% discount on food, beverages, and merchandise at our KITS Coffee & Eyecare location.
• Amenities: In-house gym, bike storage room, and shower/changing facilities.
• Employee Benefits: Employees are entitled, during the term of employment, to such vacation, medical, and other employee benefits as the Company may offer from time to time, subject to applicable eligibility requirements.

KITS is committed to a diverse and inclusive workplace. KITS is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require any accommodations during the interview or hiring process, please just let us know.Job Types: Full-time, PermanentBenefits:

• Company events
• Discounted or free food
• On-site gym
• Store discount
• Vision care
• Work from home

Schedule:

• Day shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Vancouver, BCQuick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected