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Sales Order & Office Administrator - Jobs in Vancouver, BC

Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

About the Role:The Sales Order & Office Administrator is a key member of the Accounting team and has two main responsibilities in this role. The first is managing the customer orders while working closely with the sales team and shipping department to ensure orders are processed and delivered on time. The second is managing office administration at CYC head office. The split is about 90% sales order & 10% office admin.Key responsibilities and duties:

  • Creating and processing sales orders
  • Confirming, checking inventory and entering sales orders and replenishment/reorders
  • Creating RAs and issuing credits
  • Maintaining a database by entering new and updated customer and account information
  • Identifying upcoming shortages and advise the production team
  • Providing wholesale client customer service – orders, shipment updates, exchanges & returns
  • Ensuring orders get shipped out on time by providing support with the shipment of orders
  • Monitoring orders on our ERP system to ensure order fulfillment
  • Generating reports
  • Assisting with eCommerce returns
  • Office maintenance & daily operations (e.g. ordering supplies, scheduling repairs)
  • Assisting with shipping samples or documents
  • Performing any other administrative duties as required
Required Skills, Education & Experience
  • Post secondary education;
  • 1-2 years in general admin role;
  • 1 year experience in accounting related position;
  • must be fast learner
  • experience in the apparel industry an asset;
  • knowledge of Joor or Visual;
  • Experience with accurate data entry within office environment;
  • skilled communicator (both verbally and written) with an exceptional ability to provide top notch customer services;
  • positive and upbeat attitude with strong sense of customer service;
  • Excellent ability with Microsoft Office (Word, Excel);
  • proven problem-solving ability;
  • extremely organized and strong attention to detail.
If this sounds like the role you’ve been searching for, send your resume in right away!Quick Apply
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