Student Accounts Office Clerk - Jobs in Vancouver, BC

Job Description

Pclass # SS035Job SummaryThis position is responsible for the administration of student registration activities, receiving and recording student tuition, fees, past-due balances, refunds, etc., and for maintaining a variety of corresponding financial records.Job Duties/Responsibilities1. Provides information and assistance over the telephone and in person to students, staff and the general public on a variety of matters related to financial information; while adhering to the protection and privacy of student information.2. Receives and processes payments received and balances receipts with computer totals. Calculates and processes refunds of student fees. Examples of refunds may include, but not limited to, tuition fee (withdrawals, cancelation of program, transfer credits), U Pass/Compass Card adjustments, uniform deposit return, application fees, sponsor refund and refunds for assessment centre. Prepares refunds to Federal and Provincial student loans.3. Processes Financial Aid cheques for Emergency Loans, Scholarships, ABESAP, and BCSAP accounts using a student information system.4. Adheres to the College policies and procedures. Understands, interprets, and applies specific regulations and procedures and to perform arithmetic calculations accurately.5. Prepares and maintains a variety of accounting records, processes billings, prepares monthly reconciliations and reports, and prepares and makes bank deposits. Distributes petty cash allowances and prepares cheque requisitions to replenish petty cash.6. Assists in providing information on T2202As. Ensures and answers all questions regarding T4As and T2202As. Maintains the T4As.7. Performs routine filing duties. Drafts and prepares routine correspondence.8. Maintains “returned cheque” file and processes internal and external correspondence on same. Maintains delinquent fee, outstanding fee and fee deferral files, and writes correspondence on same.9. Administers U-Pass / Compass Card Program, responds to inquiries and complaints and investigates customer issues. Prepares a U Pass/Compass Card report for Translink and Manager, Financial Reporting.10. Prepares posters to be submitted to departments prior to student payment dates.11. Performs other related duties as required.QualificationsEducation and Experience

• Grade 12 plus additional specialized training of up to and including 1 year in commercial, bookkeeping and computer courses, and over 1 year related experience in a high volume computerized office environment or an equivalent combination of training and/or experience may be substituted for the required qualifications.

Skills and Abilities

• Strong interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff, faculty and the general public.
• Excellent customer service skills and the ability to function pleasantly and helpfully. Ability to maintain a calm demeanor during periods of high volume or stress.
• Familiarity with office practices and procedures with the ability to prioritize and manage several time-sensitive issues at any given time.
• Ability to make independence of action and judgement on day-to-day operations; make detailed and accurate calculations relating to fee payments and refunds, balance payments and reconcile accounts..
• Strong oral and written communication skills.
• Demonstrated knowledge of basic accounting principles and practices and familiarity with office practices and procedures.
• Ability to operate standard cashiering equipment including computerized cash register and POS systems.
• Computer experience with intermediate level knowledge of MS Word and Excel. Experience with Banner preferred.
• Excellent attention to detail. Ability to recognize and identify possible errors or omissions for correction.
• Accurate keyboarding skills with a minimum of 55 nwpm and proficiency in alphanumeric data entry.

Salary Range - Prorated based on FTEPAYGRADE 20: $1,747.66 to $2,035.33 bi-weekly.Posting Detail InformationEmployment Group Support Staff (CUPE)Type of Position TemporaryEmployment Type Full TimeDepartment FINANCIAL SERVICESPrimary Location - This position may require you to work at all VCC locations. BroadwayIs this posting only for internal applicants NoDesired Start Date - May be subject to change 03/21/2022Position End Date - For Temporary PositionsVacation Blackout DatesNumber of Hours per Week 35Work Schedule - Hours may vary according to the needs of the DepartmentMonday – Friday 8:15 am – 4:30 pmWednesday evening shift 11:15 am – 7:30 pmEligible for Fortnight YesSpecial Instructions to ApplicantVancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.Posting Open Date 03/14/2022Posting Close Date 03/25/2022Is this a pooled posting NoQuick Apply

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