Supervisor Accounting Operations II - Jobs in Vancouver, BC

Job Description

Requisition ID: 37298CompanyLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canadas Top 100 Employers, BCs Top Employers, and Canadas Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.Main Purpose and FunctionThe Supervisor Accounting Operations II is a member of the Vacancy Tax team within Financial Services and is responsible for providing leadership and technical guidance to Compliance Analysts involved in complex, independent decisions-making and establishes a sound framework to ensure consistent, independent decision making. The audit and complaint functions are key components of activities to support compliance and consequential effectiveness of the Empty Home Tax program. This position supervises staff including assignment of work, development and evaluation of performance plans and approval of leaves.Specific Duties and Responsibilities

• Supervises staff including assignment of work, monitoring the day-to-day performance measures and effectively responding to priorities, changing workload demands, and service delivery issues
• Provides technical guidance to Compliance Analysts regarding complex cases to ensure all decisions are in accordance with program policies and the Vacancy Tax By-law and delivered in an accurate and timely manner
• Assists the Manager, Vacancy Taxation on making audit determinations, including reviewing, validating and approving files assigned to Compliance Analysts
• Resolves escalations from property owners and/or their representatives and responds to requests to vary guidelines and standards
• Develops and implements operational program policies and procedures by anticipating and responding to new and emerging issues and proactively developing policies and procedures which address those issues. Where appropriate, provide training, tools and techniques to enable others to achieve quality standards
• Participates in business process and systems reviews to support enhancements to the Vacancy Tax program. Provides input to aid in the resolution of business and system problems. Recommends business and system processes changes and implements changes as required
• Other duties/responsibilities as assigned

Minimum QualificationsEducation and Experience:

• Bachelor’s degree in Business Administration or Law and a minimum of seven years of related experience with an emphasis on compliance, legal, case management and/or dispute resolution
• Professional designations such as CIA, CISA, CPA, CFE, LLP, JD would be an asset

Knowledge, Skills and Abilities:

• Excellent knowledge of applicable legislation, procedures and policies and general knowledge of taxation policies and principles and ability to interpret other legislations and conduct follow up research as required
• Knowledge of other respective governmental procedures and external agency processes required to obtain relevant, applicable information; ability to convey this information to staff and/or public
• Awareness of the privacy and access legislation and policies to ensure confidentiality and protection of sensitive information
• Good conflict resolution and team building skills
• Excellent planning, organizing and coordinating skills in order to proactively plan, establish priorities and allocate resources
• Skills in managing and supervising employees, including providing feedback, dealing with conflict and managing performance
• Ability to set performance goals and coach employees toward those goals
• Ability to identify underlying issues and make the best decision at the most appropriate time
• Ability to effectively problem-solve increasingly difficult and complex plans
• Ability to identify areas of non-compliance, make adjustments, write correspondence and refer/notify the manager as required
• Ability to be adaptable and flexible in a changing environment
• Ability to communicate effectively both orally and writing with all levels in the organization, and with external clients and business contacts

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.The City of Vancouver has a COVID-19 Mandatory Vaccination Policy. All external applicants applying to the City of Vancouver are required to be fully vaccinated as a condition of hire and subject to this policy as a condition of ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process.Business Unit/Department: Finance, Risk & Supply Chain Management (1150)Affiliation: CUPE 15 Non PksEmployment Type: Temporary Full TimePosition Start Date: November, 2022Position End Date: November, 2023Salary Information: Pay Grade GR-026: $41.98 to $49.61 per hourApplication Close: November 6, 2022At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.Before you click Apply nowOnce you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.Quick Apply

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