Trainer, Field Enablement - Jobs in Vancouver, BC

Job Description

Chris and David started Penny AI in 2018 in Squamish, BC (a bit north of Vancouver) after seeing an opportunity to solve a massive problem for millions of direct sales consultants around the world. We have now grown to a team of 90+ located across Canada and the United States. Penny has tens of thousands of users across four continents who trust Penny to help run their businesses.Penny is on an upward trajectory with backing from top-tier Venture Capitalists in New York, San Francisco, Toronto and Vancouver. As we grow our team, we don’t expect everyone to know every answer. You may build something that fails spectacularly, and that’s ok. What is important is that you remain humble, you laugh a little, you learn, and together we find a way to succeed.Diversity, inclusion and belonging are one of our core values and as we expand we are committed to finding talented people from a wide range of backgrounds, experiences and perspectives.Learn about our hiring process here.*The Role*The Trainer, Field Enablement role is responsible for facilitating world-class learning for our partners. You will be responsible for facilitating live virtual webinars as well as in-person training sessions. Working collaboratively with our Learning Architect, training content will include both the Why and How to use Penny to grow the Direct sales business. Reporting to the Senior Director, Field Enablement, you will also assist with creating content and supporting projects with cross-functional Marketing and Sales teams as required. The successful candidate will be comfortable training large groups and will have the proven ability to engage audiences and learners virtually and in person. We are a software start-up, so to be successful, you will need to demonstrate that you are able to make the complex simple.Responsibilities

• Identify training needs by working with internal and external partners
• Translate requirements into training that will help our partners and end-users to successfully use our solutions
• Work collaboratively with Learning Architect to build/enhance training programs and learning content
• Direct structured learning experiences and monitor their quality results
• Deliver online training sessions and occasionally travel to conferences for in-person training
• Assess training effectiveness, continuously refining best practices
• Provide reporting on training registration and attendance
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• And other additional responsibilities, as assigned based on business requirements

Requirements

• Ability to travel for training purposes and organize events in North America and internationally and hold valid travel documents. (Expected travel frequency of twice per quarter, however subject to change as our operations scales)
• Proven experience engaging live audiences virtually and in-person
• Knowledge of instructional design theory and learning principles
• Familiarity with traditional and modern training methods, tools and techniques
• Sound decision making and organizational skills
• Ability to present complex information, in a simple way, to a variety of audiences
• Experience in the Direct Sales channel is an asset
• Technological proficiency and adaptability. Google Workspace, Keynote, PPT.
• Preferred experience with digital technology and editing software packages (e.g. Avid Media Composer, Lightworks, Premiere, After Effects, Camtasia/Final Cut)
• Lighting and photography experience would be an asset
• Creative mind and storytelling skills
• Excellent speaking, writing, and editing skills in English
• Time-management skills
• Previous experience as a Training Facilitator, Content Creator, or similar role
• Knowledge of traditional and modern educational techniques
• Bilingual in Spanish is an asset
• Bilingual in any other language is an asset

Benefits

• Start-up culture with an opportunity to make an impact in your role and our team immediately
• Excellent on-the-job learning opportunities to grow your skills
• Competitive pay, benefits and a slice of the pie (aka - stock options)
• 4 weeks vacation plus statutory holidays, and your birthday off!
• Support from a diverse and highly talented team to help you reach your goals
• Flexibility to work from home and the office
• Join a friendly, progressive team who like to organize fun activities and celebrate all-around awesomeness!

Job Type: Full-timeSalary: $70,000.00-$80,000.00 per yearQuick Apply

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