Support Worker – Transition House - Jobs in Vernon, BC

Job Description

Transition House Support WorkerPart-Time, PermanentVernon, BCPosting: #2023-010Hours of work: 21 hours/week; Friday & Saturday 3-11pm; Sunday 10am-6pmStart date: As soon as possibleGrid level: 11Wage Range $25.00-27.00, in accordance with the Collective AgreementSubmission deadline: Posted until filledSubmit resume to: [email protected]At Archway Society for Domestic Peace, we are committed to the empowerment of women, childrenand families in our community. We are a values-based organization with a shared sense of belonging,working collaboratively to cultivate a safe space that respects and supports the traditions, rights, choicesand voices of all staff and clients.We invest in our people – we offer competitive wages, a generous benefits package that includesemployer-paid extended health and dental benefits, a defined pension plan, and a supportive teamenvironment where we foster respect, trust, connection and collaboration. We are committed to thepersonal and professional development of our team via on-going training, clinical support, an employeewellness program and an Employee Family Assistance program for all staff.Come join us! Create a better world and join a team that supports your personal and professionalgrowth.Summary of the role:Provides support, security, advocacy, information and education crisis intervention and referrals toresidents, and other women in the community who seek support by telephone or through drop in to theTransition House. Participates as part of the team responsible for the efficient functioning of theTransition House. On both an individual and group basis, the Transition House Support Worker enhancesthe quality of life for women and children by ensuring that their safety, legal, emotional, social andmedical needs are met. Provides crisis intervention as needed to women and children staying atCasimir Court (Support to Young Parents Program). The Transition House Support Worker is responsiblefor promoting a team atmosphere and actively participating in the case management review process.For a detailed job description, please visit www.archwaysociety.ca/career-opportunitiesQualifications: A diploma in the social services field One year recent related An equivalent combination of relevant education, training and experience will be consideredKnowledge, Skills and Abilities: Strong cultural competency and socially inclusive practice. Understanding of and commitment to work from a feminist perspective. Demonstrated working knowledge of the justice system and issues/practices to violence againstwomen. Specific knowledge regarding legislation, policy, and provincial and other governmentframework agencies and systems may be required. Good oral, written and interpersonal communication skills. Proficient in basic computer applications, including Microsoft Office.Key Responsibilities and Duties:Client Service. Provides crisis intervention support to women and their dependent children who contact thetransition house by phone or through drop in and who meet the service mandate of thetransition house. Offer Risk Assessment and referral as needed. Complete Brief Contactdocumentation for all non-resident client contacts.. Conducts intake interviews. Orients and assists residents to settle in the house. Ensuresresidents are aware of emergency fire exists, the placement and operation of fire alarms andextinguishers, house rules and other health and safety concerns.. Assesses residents’ immediate needs and assists them to define and implement an action plan.. Provides information to residents on resources available and recommends appropriate services.. As the designated Key Worker, completes goal setting, planning, and advocacy andaccompaniment tasks as needed. Prepares relevant reports and attends external and internalmeetings relevant to the assigned client.. Monitors and ensures the safety and comfort of residents and the security of the facility,including the setting of alarms and compliance with all agency policies and protocols that relateto house security. Facilitates resolution of conflict between residents.. Provides emotional support, encouragement, and problem solving support to residents.Facilitates house and/or support group meetings. Participates in the assessment, goal settingand case reviews of clients staying in the house.. Develops and maintains positive supportive relationships with clients through active listening,debriefing and validating clients’ emotions. Assists clients with activities of daily living.Participates in various client –centered activities in accordance with their goals.. As the designated Key Worker, advocates for their assigned clients at case managementmeetings.. Provides information on the cycle of violence and crime prevention services available in thecommunity to clients to help them avoid re-victimization. Completes risk assessments and safetyplanning with clients as indicated.. Accompanies and/or transports residents to outside services as needed.. Deals with any crises that arise on shift, making decisions that are based on the policies andprocedures of the Transition House. Ensure the completion of Incident Reports and WCBReports in compliance with agency policy.. Observe resident practices in relation to parenting and child protection issues and makenotations as necessary for Support to Young Parents Program assessment.. Supports residents with their morning and evening routine as needed.. Programs Administration. Assist with the development and maintenance of current resource library of books, videos,pamphlets and handouts.. Maintains appropriate documentation and client records, including statistical information, inaccordance with Records Management Guidelines and agency policies.. Performs residence maintenance and housekeeping duties such as laundry, sweeping, moppingfloors, clearing snow, cleaning equipment and food services. Ensures that residence ismaintained according to agency standards.. Prepares and submits reports as required by the Residential Programs Manager.. Ensures that the program standards are adhered to in the delivery of service.. Provides orientation and guidance or assistance to volunteers, students, and staff in areas suchas department policy and program/work procedures as per established agency procedures.. Reports potential problems promptly, including safety risks, to the Residential ProgramsManager.. Assist with the maintenance of a well- organized and clean office space.. Manages and administers petty cash expenditures and mileage expenses as per establishedagency procedures.. Adheres to communication guidelines through reading log books, client files and brief contactsheets at the beginning of each shift. Checks transition house email and staff email on a regularbasis in order to ensure all current and pertinent communications have been received.Organizational Role. Participates and contributes as a member of the Archway Society for Domestic Peace staff team.. Participates and contributes as a member of the Residential Programs Team, including attendingand participating positively and productively in staff meeting meetings, program planning andcase reviews.. Adheres to the program standards, philosophies, policies, procedures and Code of Ethics of theSociety.. Participates in professional development through workshops, in-service training, etc. asrequired.Community Role. Assesses clients’ needs for other services, provides relevant information to client, and initiatesreferrals and liaisons with community agencies as required by each clients’ case, and whereindicated.. Represents the Society positively and professionally in the community. Develops and maintains positive relationship with other community service agencies throughregular contact and cooperative planning.. Maintains current knowledge of issues and resources related to abuse and violence. Providespresentations and public awareness activities about services and issues of abuse as directed bythe Residential Programs Manager.Other. Performs other related duties as required.Additional Job Information: This position requires the ability to function independently and frequently under pressure whilemanaging multiple concurrent projects and deadlines including effectively managing emergencysituations. Program delivery activities may require a moderate level of physical fitness to effectively carryout duties of the position. The service delivery of this position will involve walking, standing,kneeling, lifting, and outdoor activities. This position requires the incumbent to exhibit a very high level of motivation towards theposition and thereby be a good role model to other employees. All employees are required to pass and maintain a clear criminal records check, an EnhancedSecurity Clearance and sign a confidentiality agreement to the organization. This position requires a valid Class 5 driver’s license and an appropriately insured vehicle in goodrunning order present at work. Membership with the BC Government and Service Employees’ Union is required.Resumes from qualified candidates who identify as First Nations, Metis, Inuk, Black, trans, a personwith a disability, or an individual from other equity seeking groups are encouraged to apply.To Apply:Please submit resume with cover letter to [email protected] quoting Competition #2023-010.Quick Apply

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