Client Engagement Lead - Jobs in Victoria, BC

Job Description

Posting TitleClient Engagement LeadPosition ClassificationAdministrative Officer R27UnionGEULocationVictoria, BC V9B 6X2 CA (Primary)Salary Range$75,552.53 - $86,175.83 annuallyClose Date12/1/2022Job TypeRegular Full TimeTemporary End DateMinistry/OrganizationBC Public Service -> Education and Child CareMinistry Branch / DivisionServices and Technology/Student Information, Data and Education Network ServicesJob SummaryClient Engagement LeadAdministrative Officer R27An eligibility list may be established for future permanent and temporary opportunities.Amendment 11/17/2022 - Position changed from TA to Full TimeAmendment (Nov 21): The salary has been amended to reflect the 19th BCGEU Main Agreement.On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.Combine your client service, stakeholder engagement and strategic planning skills in this challenging roleMyEducation BC and Share Ed BC are critical platforms for the Ministry of Education and Child Care. MyEducation BC, the provincial student information system, is used by all public-school districts and most independent and private schools as the single repository of student information and source of funding for students across the province. The contract and governance structures for MyEducation BC are both complex and require high levels of engagement and oversight. Share Ed BC is a platform for educators and serves as a repository for lessons and teaching materials, professional development materials and a collaborative space. Share Ed BC requires ongoing and intensive stakeholder engagement and communications, development of materials and project support.This position is to lead the client engagement, outreach, governance structures, product development and marketing of both MyEducation BC and Share Ed BC. This position also acts as Scrum master for the entire project development team.The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca).For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact kim.strom@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Requirements:In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

• Related degree, preferably in Communications, Business, or Public Administration with a focus on communications and marketing or equivalent.
• Minimum 3 years’ experience managing multi-channel, client-focused communication and design projects.
• Preference given to those with experience in K to 12 education system and an understanding of instructional design.
• Experience with Agile project management methodology.
• Experience in creating and supporting complex governance structures.
• Experience establishing collaborative relationships and partnerships with internal and external stakeholders.
• Experience leading and coaching multi-disciplinary senior level professionals and/or managers in the development of complex communications.
• Experience in business communications planning and change management.
• Experience in directing the work of other communications professionals, professional employees and/or external contractors.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.CRC - A Criminal Record Check (CRC) will be required.APPLICATION REQUIREMENTS:Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire (STANDARD): YES - You will be required to answer a standard questionnaire.Job CategoryAdministrative Services, Education ServicesQuick Apply

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