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Customer Service Representative - Jobs in Victoria, BC

Job LocationVictoria, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Storage Room - Langford (Managed by Vaultra Storage) is currently seeking candidates to join our team as Full - time Customer service / Site Maintenance representatives. Our facility is newly built from the ground up, potential for growth and personal development is only limited by your desire to work hard and learn the self-storage business.The career and opportunity is challenging and requires determination, perseverance, and a strong sense of loyalty. Many of our managers started as CSR’s and have grown through our company. We are providing self-driven, energetic, and hardworking individuals the opportunity to be involved with one of the fastest growing industries in Canada. Candidates will learn all aspect of running our business including marketing, advertising, customer service, sales, business development and property management. We will develop your current skills and challenge you to learn new ones.The key to our success has been to hire, train and further develop great people. Candidates who expect a lot from themselves, want to grow and learn new skills will find a home on our team.Below is a list of duties and responsibilities for this position:

  • Showing Self-Storage units
  • Making Collection Calls
  • Renting Self-Storage Units
  • Selling merchandise (upsell moving and packing supplies)
  • Renting trucks and trailers (where applicable)
  • Responding to inquiries via emails and online
  • Answering phone calls
  • Assisting the facility manager with daily, weekly, and monthly operations.
  • Receiving and processing payments
  • Maintaining a clean office
  • Performing facility and locker checks
  • Opening and closing the facility
  • Stocking merchandise area
  • Maintaining a clean and safe facility
  • Ensuring all rentable storage units are clean and ready to show to potential clients
  • Provide exceptional customer service
  • Other duties as assigned
The Storage Room - Langford (Managed by Vaultra Storage) provides a fast-paced environment, focused on great customer service. Previous Self Storage experience is preferred. However, applicants with experience in similar work environments are encouraged to apply.Job Type: Full-timeSalary: $16.00-$18.00 per hourSchedule:
  • 8 hour shift
Education:
  • Secondary School (preferred)
Experience:
  • customer service: 1 year (preferred)
Work remotely:
  • No

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