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Front Office Associate - Jobs in Victoria, BC

Job LocationVictoria, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Front Office AssociateAbout The Union Club of British Columbia:Founded in 1879, the Union Club of British Columbia is a landmark institution in the heart of downtown Victoria. With a neo-Georgian design inspired by the classic clubs of London, this heritage building has always offered premier service, amenities, companionship, and exceptional comfort.We are seeking a full-time employee to join our Front Office team.As your employer, we will offer you:- Competitive wages- Comprehensive training- A positive work environment- Experience in guest services and the hospitality industryAs a member of the Front Office team, you will have a direct impact on creating a professional and memorable experience for our members and guests.Qualifications:· Excellent customer service skills are essential· Strong interpersonal skills· Completely fluent English language skills; both written and verbal· Demonstrated excellent correspondence skills· Clear, precise, professional, and helpful telephone manner· High level of responsibility and commitment· Excellent organizational skills – showing flexibility in handling multiple priorities and meeting deadlines· Team player with proven success in relationship building· Previous Hotel or Club experience an asset· Other languages an assetDuties Include: · Answering phones· Using a switchboard· Email communication· Reporting to management· Communicating between departments· Checking in/out of guests· Responding to guest/member inquiries· Cash handling· Administration work assigned by management· Processing forms of paymentJob Types: Full-time, PermanentSalary: $21.00-$21.60 per hourBenefits:

  • Commuter benefits
  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Vision care
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Overtime pay
Experience:
  • customer service: 1 year (preferred)
Work Location: In personQuick Apply
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