Guest Agent II - Jobs in Victoria

Job DescriptionWhat is in it for you:

Employee benefit card offering discounted rates at Accor properties worldwide
Exclusive Employee and Friendsamp; Family Discounts at Fairmont Hotel Vancouver
Exclusive access to the Pacific Northwest Foodamp; Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Opportunity to develop your talent and grow within your property and across the world!
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
Access to our company-matched Defined Contribution Pension Plan (DCPP)
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Hourly rate of pay $24.87 to $28.43

What you will be doing:

Check guests in and out of the hotel with warm and engaging service
Sophisticated communication skills, both written and verbal
Focus attention on guest needs, remaining calm and courteous at all times
Take responsibility for any guest inquiries and problem solve to resolve any guest issues
Must possess a professional presentation
Must be flexible in terms of working hours, including overnights
Handle cash effectively and accurately
Be fully versed and competent in all aspects of front office operations and provide the highest levels of professional, prompt and discreet guest service
Promote and recommend the use of the hotel outlets and the spa
Assist in the coordination and blocking of rooms for incoming group and tour arrivals
Other duties as assigned

APPLY NOW

Guest Agent II Related Jobs