National Coordinator, Bilingual Development Support - Jobs in Victoria, BC

Job Description

National Coordinator, Bilingual Development SupportJDRF is the largest non-profit organization in the world that is exclusively focused on type 1 diabetes (T1D). At JDRF, we realize that a cure is not just a destination but a journey. Our goal is to progressively remove the impact of type 1 diabetes (T1D) from people’s lives and funding research into cures is our #1 priority. While we wait for cures, we also fund ground-breaking research that seeks to improve the lives of people with T1D.JDRF is growing our team to support our ambitious plans to raise more funds than ever to accelerate research towards cures and innovative and life-changing therapies for people living with T1D.We’re currently seeking a Bilingual National Coordinator to join our Development team in this newly created role. This position will be responsible for providing coordination and administrative support to the Development (fundraising) team, including data reporting and analytics as well as supporting tele-fundraising, donor stewardship, and recognition. The National Coordinator will act as an FRDJ ambassador and provide excellent customer service to our French-speaking supporters.Heres what you would have the opportunity to do:

• Provide excellent customer service to supporters by responding to inquiries on the FRDJ general phone line and received to the general FRDJ email inbox
• Support all French requests for the In-Memory & In-Honour cards programs
• Support the translation of invoices and provide tax receipts to French-speaking supporters
• Provide telephone support for fundraising by making phone calls to past and current French-speaking event participants, encouraging their support of the events
• Produce, maintain, and verify a range of regular weekly, monthly and annual reports (ie fundraising results, revenue and forecast information, pipeline and dashboards)
• Using our donor database/CRM (ClearView), execute data queries, maintain data integrity and donor lists through tracking and monitoring of actions
• Coordinate donor thank you calls, notes, and Research Update reports, to support Regional (event fundraising) teams
• Provide general administrative support to the VP, Development and Regional Directors, including employee expense report coordination, helping support meeting coordination, and preparing presentations for internal and external meetings

Does this sound like the opportunity you’ve been waiting for If you have the following qualifications, we’d love to hear from you!

• Bilingual in French and English is required, with strong written and verbal communication skills in both languages
• High proficiency using a CRM database with ability to create reports using excel and/or from a CRM database, conduct analysis, and provide recommendations
• 2-3 years of relevant administrative work experience, and college diploma or certificate preferably in fundraising, non-profit management, database administration or an equivalent combination of education and experience
• Experience in a not-for-profit/charity would be an asset
• Demonstrated proficiency in using Microsoft Office tools (Office 365), specifically Word, Excel, PowerPoint
• Able to work independently and also collaboratively within a team environment
• Strong customer service skills
• Able to handle confidential information with tact and professionalism
• Solutions-oriented mindset, practicing excellent judgment and problem solving
• Able to maintain attention-to-detail while working with multiple and/or competing projects and deadlines
• Flexibility to work some irregular hours, including occasional evenings and weekends as required (generally to support donor/fundraising events)

Location: Flexible within Canada - We are a remote-first organization so the incumbent in this role will work remotely from a home office.Ready to apply Please submit your application today!Why choose JDRFAt JDRF, we foster innovation and strive to think differently while working towards our mission in a collaborative, dynamic and positive work environment. Each day, we live our core values of Respect, Understanding and Integrity; Perseverance; Collaboration; Risk Taking and Entrepreneurship; and Efficiency, Effectiveness and Accountability. We prioritize growing our talent from within and strive to provide development opportunities to our team. We also offer a competitive compensation package including (employer paid) group benefits, group RRSP matching program, paid annual vacation, professional development opportunities and flexible working arrangementsJDRF strives to foster a workplace that reflects the diversity of the community it serves and welcomes applications from all qualified candidates. JDRF is also committed to developing an inclusive, barrier-free selection process and work environment. Please advise if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality. Only those selected for an interview will be contacted.Mandatory vaccination policy: We require all JDRF employees to be fully vaccinated against COVID-19. The health, safety and well-being of our employees, volunteers, visitors, donors and event participants is our top priority. Throughout the pandemic, we have made adjustments to our health and safety guidelines, protocols and policies along the way based on the evolution of COVID-19 as well as public health guidelines, regional conditions and science-based evidence. Vaccinations, combined with other health measures remain the best way for everyone to help protect our staff, volunteers, donors and T1D community.Required SkillsRequired ExperienceQuick Apply

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