People and Culture Coordinator - Jobs in Victoria, BC

Job Description

Representing BC Transit’s People and Culture department, the People and Culture Coordinator promotes effective working relationships in a team setting with all levels of the organization and stakeholders in the provision of a broad range of People and Culture services to both internal and external customers.KEY ACCOUNTABILITIESActs as the first point of contact for internal and external People and Culture inquiriesSupports the day-to-day delivery of a wide variety of People and Culture servicesPromotes effective working relationships with all levels of the organization and external stakeholders in the delivery of efficient and effective People and Culture servicesProvides information and support on People and Culture programs, initiatives, policies and procedures.Administers the Applicant Tracking System (ATS) and manages the recruitment process for all vacancies, including preparing staff requisitions and postings, creating competition folders, circulating postings both internally and externallyCoordinates all logistical aspects of the recruitment process by arranging testing/assessments, interviews, criminal record checks, post-offer employment tests and trainability assessments and ensures all onboarding documentation is completedPrepares orientation packages and employee personnel filesOrders business cards and nameplates for employeesOrganizes and conducts new-hire first day orientations, and provides names for monthly new employee meet-and-greet sessions with the Senior Leadership TeamAssists with the creation and distribution of a variety of correspondence such as offer letters, letters of regret and employment verification lettersResponsible for position creation/changes and data entry into the People and Culture Information System; completes employee action forms for new hires, position and salary changes, LOAs and terminationsMaintains personnel files, including ensuring regular filing of employee correspondenceOrganizes monthly team meetings and bi-weekly People and Culture Advisor meetings by sending meeting requests, drafting agendas, taking minutes, documenting action items and acting as meeting Chair.Communicates new hires, position changes and employee changesMaintains and publishes organizational charts and monthly employee announcementsEnsures the necessary People and Culture correspondence is posted on bulletin boards and sections of BC Transit’s intranet “The Hub”Completes documentation relating to benefits including benefit summary forms and dependent bus pass eligibility formsTakes the lead on assigned project components, receiving guidance and direction as requiredEnters length of service increases by running reports, reviewing files and performing date and wage calculations in accordance with applicable collective agreements.Manages the Employee Referral ProgramCreates and distributes a variety of reports such as onboarding surveys, criminal record check tracking, internal recruitment reports[AD1] and monthly union membership reports.Collaborates with People and Culture staff to determine People and Culture support requirements and providing progress updatesContinuously assesses administrative procedures and processes and recommends, develops and implements improvements wherever possible.Backfills and/or supports the Executive Assistant and Divisional Coordinator as needed.Assists with case management duties as assignedOther related dutiesEDUCATION, EXPERIENCE AND REQUIREMENTSPost secondary education in business or administration plus a minimum two (2) years related experience in a professional office environment. An equivalent combination of education, training and experience may be considered. Knowledge of the concepts, practices and techniques of the Human Resources (People and Culture) field and familiarity of HRIS systems. Proven experience working in a similar setting within a unionized environmentWorking knowledge of collective agreementsEffective time management and organizational abilities required, while completing a high volume of work accuratelyFlexibility with hours of work requiredDemonstrated initiative, resourcefulness and creativity in problem solvingCORE COMPETENCIESOccupational Health and Safety Knowledge - Is knowledgeable about workplace health and safety, places high importance on safety and diligently follows safe operating procedures; promotes and displays a positive safety attitude and is proactive about safety for themselves, peers and customers.Customer Service - Demonstrates a commitment to public service, serves and satisfies internal and external customers, holds themselves accountable for quality outcomes.Planning and Prioritization - Proactively plans and organizes work activities and priorities; manages multiple tasks simultaneously. Effective Time Management and organizational abilities while completing a high volume of work, adaptable, flexibility with hours.Judgement and Decision Making - Obtains information; identifies key issues and implications to make informed, objective decisions. Creativity in problem solving to achieve desired outcomes.Professional Integrity - Works effectively in a sensitive and confidential environment; demonstrates and promotes conduct and behaviours consistent with BC Transit’s standardsInterpersonal Relationships - Develops and maintains effective relationships with others, relates well to people from varied backgrounds and in different situations, demonstrates understanding, courtesy, tact, empathy and politeness.Collaboration - Actively participates as a member of a team and works well with others in supporting the vision, values and objectives of the organization; open minded to the ideas of others, solicits feedback, listens to and involves others in decisions and actions; demonstrates respect for others and shares knowledge and expertise to help others succeed.Communication - Provides regular, consistent and relevant information to stakeholders; listens carefully to others, asks questions or clarification and responds thoughtfully; communicates in a clear and concise manner using appropriate content, style and method of communication to suit the needs of the individual or audience.ADDITIONAL INFORMATIONThis is a temporary one (1) year contract and will end on or before the agreed-upon dateTesting and assessments may be included as part of the recruitment process.An eligibility list may be established for future vacanciesThis position requires the completion of a clear Criminal Record Check and/or Vulnerable Sector SearchIf you have a disability which requires an accommodation during any stage of our recruitment process, please let us know how we can assist youA Post Offer Employment Test (POET) may be requiredBC Transit is committed to the principles of employment equityCandidates must be legally eligible to work in CanadaBC TRANSIT OFFERSExtended healthLife insuranceEmployee and Family Assistance Program (EFAP)VacationPension PlanEmployee fitness centre, at both the Victoria and Langford depotsA complimentary BC Transit bus pass, plus additional taxable dependent passesCareer development and advancement opportunitiesSocial ClubEmployee Recognition ProgramWe believe that diversity of thought and experience fuels innovation. In keeping with this belief, we do not discriminate on any basis. We encourage all qualified candidates to apply. Should you require any accommodation or have questions, please let us know.While we welcome all applications, we will only respond directly to those who are short-listed for a role. Thanks in advance for your understanding and wishing you all the best in your career journey.