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Receptionist/Administrative Assistant - Jobs in Victoria, BC

Equilibrium Therapeutics
Job LocationVictoria, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Become a part of our award winning team of like-minded individuals, who are passionate about helping our community on their journey to overall health and wellness.Who We Are:At Equilibrium, we have one mission: helping our patients reach their highest physical potential. Founded in 2006, Equilibrium was born out of a desire to help people in pain and to provide an exceptional experience to our patients on their journey toward health and wellness. Our calm, relaxing environment is felt the moment you step into our clinic and provides a healing space to receive massage therapy, physiotherapy, chiropractic, acupuncture, and kinesiology treatments. Equilibrium has the drive, passion, and enthusiasm for helping the patients we serve. Our focus is on delivering exceptional service and results, learning new techniques, advancing our capabilities, and of course, having an exceptional team environment!Who You Are:As a Patient Experience Co-ordinator, you will be ensuring the smooth operation of the administrative and facility maintenance between three multidisciplinary clinics. The ideal candidate is someone with experience working in a dynamic office with similar duties, but we will train someone that shows related skills and exceptional interpersonal skills.

  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • A Can-Do Attitude: Positive, self-starters who rise to the challenge and take personal responsibility for solutions and results. Approaches work with a positive attitude, has great people skills, and a sense of humour.
  • Hands-on experience working with various administrative software.
  • Customer Empathy: Delivering relevant value to customers by listening, understanding, and reflecting what is heard and providing solutions. Exceptional customer service ethic including initiative and high expectations for quality.
  • Humble: Respectfully collaborating in the best interest of the customer, company, team, and self.
  • Exceptional interpersonal skills both in person and by phone, with high professionalism.
  • Strong analytical skills, problem solving abilities, detail oriented, and ability to prioritize and meet deadlines.
  • Flexible schedule availability.
  • Experience with Jane Clinic Management software and billing insurance companies is considered an asset.
The Role:
  • Welcoming patients and providing excellent hospitality.
  • Schedule and appointment management.
  • Health Insurance billing.
  • Maintain strict confidentiality of patient information.
  • Working with practitioners to optimize their schedules.
  • Management of multiple projects and work assignments with little supervision.
  • Ability to work in a fast paced environment and interacting with people all day.
  • Management of clinic cleaning protocols and laundry.
Please forward your resume and cover letter; only those with complete applications will be considered.Remuneration dependent on experience and proven abilities.Job Types: Full-time, PermanentCOVID-19 considerations:We are following all WSBC and BC Health Authority recommendations to keep our staff and patients healthy.Job Type: PermanentSalary: From $20.00 per hourBenefits:
  • Dental care
  • Extended health care
  • Vision care
Schedule:
  • Holidays
  • Weekend availability
Work Location: In personQuick Apply
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