Supervisor, Enterprise Business Systems - Jobs in Victoria, BC

Job Description

What will you doYou will be essential member of the Enterprise Business Systems team (aka Enterprise Applications), which oversees all application systems that support core business functions such as Enterprise Resource Planning (ERP), financial and operations systems, data management and systems integration.As the successful applicant, you have a strong generalist background, with a broad understanding and experience with application support and development, cloud technologies, database administration and data management, networking, security, and infrastructure and can create lasting relationships between business, applications, and technology teams.You’ll assist the Manager, Enterprise Business Systems in leading BC Transit's enterprise applications management, support, integration, and development programs, while working closely with internal and external customers and team members to deliver value through projects, operations, and innovative solutions.Day-to-day, you’ll provide support with scheduling, performance management, recruitment, work supervision, operations, incident escalations, monitoring, application and integration road mapping, customer relationship management, requirements gathering and application and integration assessment.Ideally, we are looking for someone with strong experience in the following areas:Strategy & PlanningAcquisition & DeploymentOperational ManagementLeadership and Talent ManagementJob Requirements:What education will you need to be successfulWe love lifelong Learners and recommend the following mix of education or certifications to be successful in conjunction with relevant experience:Degree in information technology/computer science or equivalent combination of experience and trainingProject Management or business analysis coursework or certificationsAgile and SCRUM certifications or trainingAzure, AWS, or other cloud provider certificationsITIL certifications are considered an assetEXPERIENCEGeneral & Leadership:Three years' senior-level experience supporting, architecting, or developing enterprise applications such as ERP, mission-critical applications or systems, and cloud-based applicationsProgressive experience in team leadership, performance management, mentoring, and personal developmentExperience in stakeholder engagement and excellent communication skillsFamiliar with software development lifecycle methodologiesExperience with writing technical specifications, documentation, and knowledge systemsExperience with Privacy Impact Assessments (PIA) and Security Threat and Risk Assessments (STRA)Knowledge of concepts, practices, and techniques of project management and business analysisExperience with integrating corporate strategies, functions, and programs into team activities and plansKnowledge of the relevant policies, procedures, and legislation (such as FOIPPA)Planning and coordination skills to manage projects, develop plans and procedures, and coordinate programsTechnical:Strong generalist that has a broad understanding and experience with application support and development, cloud technologies, networking, security, automation, and infrastructureKnowledge of service reliability and system architecture and design (High availability, disaster recovery, site reliability engineering)Experience and familiarity with web development and website management principles such as web servers, web services and APIs, performance monitoring, and content managementFamiliarity with Microsoft environments (Windows, Active Directory, Microsoft 365) and Linux environmentsExperience with cloud providers, particularly Azure, including web applications, storage, and databasesTo view the full job description for this role please see the attached.Additional InformationSome travel is expected with this role – Up to 10%After-hours support escalation and triage is expectedThe position requires the completion of a Criminal Record Check Or Vulnerable Sector SearchTesting and assessments may be included as part of the recruitment processAn eligibility list may be established for future vacanciesIf you have a disability which requires an accommodation during any stage of our recruitment process, please let us know how we can assist youBC Transit OffersLife InsuranceEmployee Family Assistance Program (EFAP)Vacation (based on the terms outlined in the appropriate collective agreement or exempt policy handbook)Extended Health BenefitsPension PlanHealth and Wellness Spending accountEmployee fitness centre, at both the Victoria and Langford depots (not currently open due to COVID-19)A complimentary BC Transit bus pass, plus taxable dependant passesCareer development and advancement opportunitiesSocial ClubEmployee Recognition Program – Recognizing Excellent Values (REV)We believe that diversity of thought and experience fuels innovation. In keeping with this belief, we do not discriminate on any basis. We encourage all qualified candidates to apply. Should you require any accommodation or have questions, please let us know.While we welcome all applications, we will only respond directly to those who are short-listed for a role. Thanks in advance for your understanding and wishing you all the best in your career journey.