Surveillance Coordinator and Social Media Researcher - Jobs in Victoria, BC

Job Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.About the roleFrom coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.About the role:If you are a curious person, with a drive for spending your time scrolling through social media platforms, come put your social media skills to work.In this permanent role as a Surveillance Coordinator and Social Media Researcher in the Investigative Services Unit (ISU), you will use your skills and curiosity to research social media sites to complete assignments, manage and transcribe data and collaborate with our surveillance team.This role will give you the chance to:

• Research various social media sites and prepare reports on your findings for assignments referred to the ISU by our claims teams
• Work closely with our adjusters on files
• Track and update logs and spreadsheets
• Schedule surveillance assignments for all surveillance specialists in the unit
• Complete other administrative duties as required

What you bring to the table:

• Experience navigating social media platforms and ability to find creative solutions to generate strong evidence for our files
• Advanced proficiency in Microsoft Excel, and ability to create schedules for individuals
• Strong attention to detail, analytical and decision-making skills; inquisitive by nature and the ability to multitask
• 2 years claims experience within the Property and Casualty industry an asset
• Capable of working with highly confidential material and information
• Proficient with technology and the ability to learn new systems, skills, and knowledge in a virtual environment

#LI-Claims #LI-HybridWhat we offerWorking here means youll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employerAt Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected