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Job Location | Victoria, BC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
In support of our Education practice in British Columbia, we require a Trainer/Business Expert to work collaboratively with the Learning Management Team in BC. This key position will be a key member of both the Learning Management team as well as the Agile Team supporting problem management and product enhancements.Key Responsibilities:Product DocumentationDevelopment and delivery of user trainingLevel 3 support and problem solvingLiaise with Level 1 & 2 service desksScheduling user and team trainingAssist with developing functional specifications for enhancementsAssessing feasibility and impacts of proposed changes to the systemAssist with the development of release notes, communications, implementation plans, change management and business process redesign.Supporting the professional growth of team members.Liaison with Ministry on proposed changesTesting of application changesMandatory Skills and Experience:Experience in K-12 Education sector (5 years)Demonstrated ability to work collaboratively in a team environmnet with diverse personalities, as well as ability to perform knowledge sharing. (3-5 years)Demonstrated ability to develop effective working relationships with external and internal customers, including senior management. (5 years)Able to manage multiple conflicting priorities, reprioritize tasks, establish priorities, work independently and meet deadlines (5years)Demonstrated competency in learning delivery techniques and methods and experience in the development and delivery of user training (5 years)Familiarity or experience with various online delivery toolsDesirable:Familiarity with Aspen Student Information System or equivalentExcellent verbal and written communication skillsApplication testing experienceAbility to think and act independently and to thrive in a dynamic environmentDemonstrated experience in supporting BC School Districts#LI-HM1Fujitsu at a GlanceFujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, ethnic or national origin, citizenship, political belief, social condition, family, marital or civil status, genetics, disability, age, veteran status, or conviction of an offence that is unrelated to employment. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners .Quick Apply