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IT Tech Support - Jobs in Wabasca, AB

Job LocationWabasca, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

One (1) Permanent Full-TimeWabasca, AlbertaThe Bigstone Health Commission is looking for a highly motivated and very conscientious individual to support our help desk and staff dealing with technical issues that arise with desktop computers, thin clients and general user errors. The position is aimed at entry level technologists, and comes with possibilities for advancement. You will be working under management of a network administrator, and assisting with any duties that require additional hands or coordination of efforts.Duties and ResponsibilitiesTimely and effective diagnostics and resolution of technical issuesCommunication bridge between user base and technical staffWebsite maintenance and content entryWorking on technology projects with guidance of a senior network AdministratorReporting to supervisor and assisting with tech dutiesOther duties as requested;Knowledge and Abilities:Must have knowledge of Microsoft Office 365Must have ability to setup and install programs on PCs and laptopsAbility to multitask and prioritize workload while ensuring quality of serviceAbility to work independently and collaborate in a fast paced environmentExcellent problem solving and trouble shooting skillsStrong organization and time management skills, and able to work under pressureMust have knowledge software and systems knowledgeKnowledge of basic networkingKnowledge of current technologies availableKnowledge and experience with computer and printer repairAbility to communicate technical support clearly in a user-level environmentData analysis capability or willingness to learnKnowledge on development of apps software or IT platformsEducation and Experience:Associates Degree in Computers, technology or relevant field experience in computer repair or ITMinimum of 2 years’ experience in information technology and computer repair or related experienceStrong interpersonal, customer service, communication and leadership skillExcellent communication skills, both written and oral;Organized, responsible and responsive;Strong documentation and attention to detail;Ability to adapt to in a dynamic and challenging work environment;Flexible and adaptable to working additional hours including on callSubmission must include updated:Cover letter, Current Resume, and three work related referencesCriminal Record Check, Vulnerable Sector CheckChild and Youth Intervention CheckStandard First Aid with CPRSalary will commensurate with experience and qualifications.Bigstone Health CommissionHuman Resources DepartmentBox 1020 Wabasca, Alberta T0G 2K0Fax: 780-891-4010Email to: bhcresumes@bigstonehealth.caClosing Date for this Employment Opportunity: Until Suitable Candidate is FoundApplicants are thanked in advance for their interest however only those selected for an interview will be contacted.

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