Coordinator, Business Support (37.33 hrs) - Jobs in Weyburn, SK

Job Description

Location - SaskPower Weyburn (Region Office)Permanent - Full TimeAt SaskPower, we generate more than just electricity for Saskatchewan people. We offer some of the best jobs in the province.Our challenging careers will help you grow while being surrounded by a fully-committed team, committed to safety, openness, collaboration and accountability. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us!Apply no later than 09/08/2022 to be considered for this opportunity.JOB SUMMARY:The employee in this classification is responsible to organize, coordinate, schedule and direct the work of staff in their day to day activities to ensure the adherence of corporate policies and procedures pertaining to customer and business support. This position will also be responsible to develop, monitor and audit performance metrics, and provide administrative and communication support including the provision of performance evaluation and coaching as required.KEY ACCOUNTABILITIES:

• Act as a primary resource and provide support to staff in their day to day work activities while initiating and leading the development of efficient work procedures
• Administer, verify and approve internal documents and systems and develop, implement and direct the preparation and distribution of departmental work flow
• Gather, prepare and submit operational and statistical information and reporting documentation
• Review, evaluate and score work performance, comparing to quality and operational performance standards and assist in training and development efforts
• Prepare staff work schedules, and assign resources effectively to meet business support requirements
• Communicate departmental expectations, work assignments and deadlines
• Receive, distribute and prepare incoming and outgoing communications both internal and external to the corporation
• Provide excellent customer services to internal and external customers, following corporate quality guidelines
• Maintain files and records associated with the department
• Participate and/or lead team and departmental meetings as required
• Assist in the coordination of staff training, development and performance assessment
• Participate in continuous educational and professional development as required
• Other related duties as assigned

KNOWLEDGE/SKILLS/ABILITIES:

• Bachelor’s Degree, Diploma, Certificate or Program in Business Administration, or equivalent AND/OR;
• Five (5) years of related experience in a business support function, or equivalent
• Knowledge of customer service operations and quality standards
• Proficiency with MS Office Applications (i.e. MS Word, Excel, etc.)
• Ability to act as a team leader and coordinate and direct staff engaged in a variety of tasks
• Ability to communicate in a clear, concise manner in both written and verbal form
• Ability to analyze complex problems and recommend and implement solutions
• Ability to deal with conflict and recommend solutions to difficult situations
• Ability to operate with minimal supervision

This positions falls with in the scope of the Unifor Local 649.Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.SaskPower offers a competitive salary and benefits package. Diversity and inclusion are also a priority for us. At SaskPower, we are committed to creating an inclusive workplace and having a workforce representative of the communities we serve. We are committed to selections based on merit and to the full participation of diversity groups. These groups include the four equity groups recognized by the Saskatchewan Human Rights Commission: Indigenous Peoples, Members of Visible Minority Groups / Racialized Groups, Persons with Disabilities and Women in Under-Represented Roles, as well as LGBTQ persons and Newcomers to Saskatchewan. Visit our website for details.To learn more about SaskPower, check us out on YouTube: https://www.youtube.com/PoweringthefutureKeep posted on the latest job openings on Twitter: www.twitter.com/saskpowerPlease apply by 09/08/2022.Quick Apply

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