IT Field Manager - Jobs in Whistler, BC

Job Description

Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:Come help tackle IT challenges in a high energy, fast paced environment by becoming an Information Technology Manager for Vail resorts. This is an outstanding opportunity for a hands-on leader who can motivate, support, and develop staff who each have varying skillsets. This position will engage in core service management functions such as hiring, procurement, process optimization, and support ticket management. A successful candidate will also be able to manage stakeholder relationships as they communicate, coordinate, and collaborate with IT and Mountain leadership.The work environment requires a positive, upbeat, innovative, and energetic attitude. If you are a proven leader that understands the importance of development, leadership, community, and having fun then you could thrive in this role.Job Specifications:

• Shift & Schedule Availability: Full Time / Year Round
• Outlet: Whistler Blackcomb
• Location: Whistler, BC
• The expected range is $70,000 - $87,500 + annual bonus

Job Responsibilities:

• Maintain a positive attitude while solving IT challenges, enjoying the benefits of working for a ski company and having fun in a manner that encourages coworkers to do the same.
• Build and lead a small team of technology professionals in an effort to accomplish goals and encourage continuous growth and development.
• Coordinate support for the local resort(s), managing to established services levels and coordinating with local business leaders.
• Own local enterprise infrastructure technology environment by maintaining asset inventory, conducting preventative maintenance, and ensuring accuracy of documentation.
• Manage infrastructure expenses against established budgets.
• Suggest and support implementation of new ideas for improving user support and the guest experience.
• Maintain relationships with key stakeholders including both IT leaders and mountain leaders
• Coordinate and collaborate with local and regional leaders to improve processes, deliver service, complete projects, and act on key initiatives.

Job Requirements:

• Positive, enthusiastic, and friendly.
• Proven ability to lead a diverse team of specialists and subject matter experts.
• Experience in service delivery or stakeholder management.
• Solution oriented with desire to learn new skills.
• In-depth knowledge of technology support needs within an enterprise environment. Ski industry knowledge preferred.
• Able to demonstrate a people-first mentality when leading the team, tapping into employees passions and helping to shape their development within the company.
• Able to form strong partnerships with key leaders within a dynamic company.
• The ability to develop basic project plans, understanding project requirements, ensuring vendor engagement, ensuring cross-functional teams meet deadlines, and reporting on progress.
• Should be able to work a schedule that can include weekends, holidays, and on-call shifts.
• Valid driver’s license.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 492574Quick Apply

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