Overnight Guest Services Attendant - Jobs in Whistler, BC

Job Description

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Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time, Seasonal Night Guest Services Attendant.Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.The LocationBe ready for a warm Canadian experience! At Four Seasons Resort Whistler, we fill guest’s days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and a top ratedFour Seasons Resort Whistler is located at the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year.Our guest rooms are spacious, beautifully re-styled in December, 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler – a secluded retreat, just an hour and a half away from the international destination ofVancouver.In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, a craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both designed by Box Interior Design.Your job:As a member of the Guest Services team at the Four Seasons Resort Whistler, you would be responsible for assisting guests with luggage during arrival and departure. Parking guests vehicles safely and securely. Making necessary deliveries to and from guest rooms. Delivering hotel packages and parcels. Driving our house cars in and around the Whistler area.Your responsibilities include but are not limited to:Greet guests upon arrival and departure.Deliver luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Driveway.Maintain proper records of deliveries and pick-ups.Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.Resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.Greet all guest passing through lobby and offers them assistance.Work harmoniously and professionally with co-workers and supervisors.Perform shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.Perform errands for guests and the hotel that may require local travel off of the hotel property.Complete nightly parking audits.Wash and fuel house vehicles and general cleanliness.About You:Fluent English (written, spoken and reading)Strong commitment to serviceStrong organizational skillsReliable and ProfessionalFlexible with start and finish timesAbout Four Seasons Hotels & ResortsFour Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.What’s in it for youExcellent training and development opportunities; if you are looking for a long term career we have opportunities after your first season, based on performance.Access to affordable shared staff housing both on-site and off-siteEmployee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc;Complimentary meal per shift in our employee dining room,Paid time off; vacation days and additional floating holidays per year;Learn more about what it’s like to work for Four Seasons:http://jobs.fourseasons.comhttps://www.linkedin.com/company/four-seasons-hotels-and-resortshttps://www.youtube.com/watchv=lzq78MIkT2s&t=3sLearn more about Four Seasons Whistler on Social Media:Instagram: @FSWhistlerTwitter: @FSWhistlerFacebook: https://www.facebook.com/FourSeasonsResortWhistler/We look forward to receiving your application!

• Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

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