Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Experience Manager - Jobs in Winnipeg

American Income Life
Job LocationWinnipeg
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

We are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity.We are currently seeking a candidate as our Customer Experience Manager. The ideal candidate for this role would have a resilient personality, a positive attitude and a desire for career growth and advancement.As our Customer Experience Manager, you will be the driving force behind our efforts to create, enhance, and maintain world-class customer experiences. You will work closely with cross-functional teams to ensure our customers #39; needs are met and exceeded at every touchpoint..What you will get:

  • Competitive reward and benefits package such as Health insurance, retirement plans, and other benefits
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Remote work environment.
  • The chance to make a meaningful impact on our customers and our business.
As our customer experience manager, you are required to:
  • Develop and implement customer experience strategies that align with the company #39;s goals and vision.
  • Analyze customer feedback and data to identify areas for improvement and drive initiatives to enhance customer satisfaction.
  • Collaborate with marketing, sales, and product teams to ensure a cohesive customer journey.
  • Train and mentor customer-facing staff to deliver exceptional service and support.
  • Monitor and report on key performance metrics related to customer experience.
  • Address and resolve escalated customer issues with empathy and efficiency.
  • Stay up-to-date with industry trends and best practices to continuously improve our customer experience.
Qualificationsamp; Requirements:
  • Proven experience in a customer experience or customer service leadership role.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Proficiency in CRM software and customer service tools.
  • A customer-centric mindset with a passion for delivering exceptional service.

APPLY NOW

Customer Experience Manager Related Jobs

© 2021 HireJobsCanada All Rights Reserved