IT Coordinator - Jobs in Winterton, NL

Job Description

Responsibilities:

• Install, configure and deploy software and hardware (desktop/laptop, printers, smartphones, etc.)
• Perform maintenance activities such as backups, upgrades and system patching
• Perform troubleshooting and repairs
• Institute protocols for the use of IT across departments
• Act as a link between end users and higher tier support
• Provide input and guidance towards the implementation of IT solutions
• Prepare relevant and concise written status update reports for IT team leads
• Maintain licensing and maintenance contracts
• Assist with budgeting, including the purchase of new equipment and software and consequent billing review
• Coordinate with manufacturers, vendors, and service providers to ensure best possible outcome based on economics, schedule, and solution provided terms
• Follow up with and maintain an established line of communication with Dragados clients, colleagues, stakeholders, and IT team leads
• Communicate, portray, and champion IT team vision to colleagues
• Ensure established policies and procedures are followed and adhered to while communicating anomalies accordingly
• Ensure accurate and up to date records between local and online portal systems

Qualifications:

• Bachelor’s Degree in Information Technology or Computer Science is preferred
• Certification (ITIL, MCSA, Network+, Security+) will be considered an asset
• 2-4 years of experience working as an IT Coordinator, IT Support Specialist or a similar position
• Experience in network management and help desk support
• Experience with Microsoft 365 and Active Directory
• Understanding of TCP/IP protocols and LAN/WAN configuration
• Experience working in a team-oriented, collaborative environment
• Ability to troubleshoot and repair issues
• Strong communication and interpersonal skills
• Strong time management skills
• Exceptional attention to detail

This position may require working some evenings/weekends. Some travel may be required.Dragados is an equal opportunity employer. While only qualified candidates will be contacted for an interview, be sure to continually check our website for other related positions as they are posted.Appropriate accommodations will be provided upon request throughout the recruitment and hiring process.#LI-EK1Quick Apply

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