Control Room Security Guard – Afternoon Shift (Static Position) - Jobs in York

Job Description

Are you passionate about culture, the arts, natural history, and science Are you keen on how these elements aesthetically come together to tell the many stories of humanity Join our team at ROM and consider a fulfilling career as a Control Room Security Guard – Afternoon Shift (Static Position).POSITION SUMMARY:As a Control Room Security Guard – Afternoon Shift (Static Position) at the Royal Ontario Museum (ROM), you are dedicated to delivering proactive and reactive security services of the highest standard. With a steadfast focus on the safety and security of our employees, visitors, artifacts, and facilities, you play a pivotal role in maintaining the overall well-being of our renowned institution. Using tact, diplomacy, and sound judgment, you skillfully manage and de-escalate high-tension situations that could compromise the safety of ROM staff and public safety. Your professional conduct safeguards employee-employer relations and helps preserve the museum #39;s outstanding reputation.RESPONSIBILITIES:

• Monitor and operate alarms, CCTV, and access control systems to ensure the museum #39;s safety and security.
• Act as the museum #39;s control center, utilizing a working knowledge of control room duties such as dispatching, access control, and CCTV operations.
• Maintain the integrity of the museum #39;s security systems by promptly responding to alarms and conducting investigations as needed.
• Safeguard the museum #39;s assets by conducting regular patrols and/or patrolling assigned galleries to deter criminal activities.
• Maintain order and safety during museum events and exhibitions by performing crowd control duties when necessary.
• Ensure visitor and employee safety by conducting parcel and package inspections.
• Conduct thorough investigations and provide detailed reports with findings and recommendations for incidents occurring on museum property, ensuring compliance with federal, provincial, and municipal laws and ROM Policies and Procedures.
• Respond swiftly and effectively to emergency and non-emergency calls, assessing the situation and coordinating with emergency services when required.
• Provide exceptional customer service by assisting visitors, staff, and contractors with inquiries or directions as part of routine duties.
• Collaborate with museum staff to ensure smooth operations during exhibitions, special events, or high-traffic times.
• Keep accurate logs and records of all incidents, investigations, and security-related activities.
• Contribute to the overall security and smooth functioning of the museum by performing other duties as assigned, including training new security personnel when needed.

QUALIFICATIONS:

• Hold a Law Enforcement/Police Foundations Diploma or degree.
• Possess at least one (1) year of relevant security experience or equivalent education.
• Hold a valid Ontario Security Guards License in good standing, in accordance with the PSIS Act at the time of application.
• Hold First Aid and CPR Level “C” and Automated External Defibrillator (AED) Certification at the time of application.
• Possess valid Smart Serve certification at the time of hire.
• Have knowledge and previous experience using CCTV/Fire Panel/Access Control Systems.
• Familiarity with emergency and evacuation procedures.
• Possess excellent conflict resolution skills.
• Experience in hospitality settings is an asset.
• Physical fitness is essential, as the job requires standing for long periods.
• Good interpersonal skills, with the ability to communicate verbally and in writing effectively.
• Must work with a high degree of honesty and integrity.
• Proficiency in Microsoft Office and electronic mail.
• Working knowledge of operational security procedures.
• Must have Green Patch safety footwear, always worn while on duty.

SALARYamp; TERMS OF EMPLOYMENT START DATE: ASAPOPEN DATE: October 8, 2024CLOSE DATE: October 18, 2024STATUS: Full-time PermanentEMPLOYEE GROUP:SEIU, Local 2HOURLY RATE: $21.68 - $25.52 per hourSCHEDULE: 40 hours per weekPROBATIONARY PERIOD:60 daysLOCATION (onsite): Toronto, ONDiversity StatementAt ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.Accessibility StatementROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.#LI-OnsitePowered by JazzHR