Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Representative (Bilingual) - Jobs in Ajax, ON

Alternative & Plan "B" Eyewear
Job LocationAjax, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

PLEASE NOTE : ALL TRAINING FOR THIS POSITION WILL TAKE PLACE IN-OFFICE AT OUR AJAX LOCATION.**Any potential hire must show proof of Covid-19 vaccination prior to start date if employment offered**Were looking for a dynamic, energetic individual to join our B2B customer service team! Offering an immediate start with our growing Canadian based company, this position offers the chance to work in a fast-paced, upbeat atmosphere. Perfect opportunity to learn new skills in a welcoming office environment.Learn more about us here: www.alternativeeyes.comThe preferred candidate for the position will possess the following traits:

  • French/English Bilingualism (Written & Spoken) (please do not apply to this posting if you do not speak French, see our other customer service posting for non-bilingual applications)
  • A demonstrated desire to help customers resolve issues in a timely, professional manner
  • An upbeat, extroverted personality who enjoys working in a team environment
  • An ability to multitask
  • A desire to learn new skills
Qualifications/Skills:
  • Quick data entry capability
  • Ability to pay close attention to detail, with a focus on accuracy (invoicing, credits, sales order entry)
  • Intermediate knowledge of excel required
  • Working knowledge of quick books or other accounting software is preferred
Full Position Duties:
  • Answer inbound phones in a timely, friendly manner
  • Act as the first contact and face of the company to new and existing customers calling in
  • Enter and process orders via phone, email, B2B, CRM and/or fax in a timely, accurate, manner for the warehouse to fill.
  • Invoice sales orders quickly with attention to pricing & discount details
  • Assist Sales reps in the field with account history, questions pertaining to accounts and receivables history
  • Provide support to senior staff with respect to accounts
  • Liaison with warehouse staff to provide answers to inventory inquiries for customers
  • Take customer payments with accuracy and efficiency
  • Share customer inquiries with Sales Managers for follow-up
  • Investigate and resolve any credit inquiries/issues on customers behalf
  • Investigate and resolve any shipping inquiries/issues
Job Types: Full-time, PermanentSalary: From $16.50 per hourBenefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
  • Overtime pay
COVID-19 considerations:All Staff fully vaccinated.Experience:
  • Call center: 1 year (preferred)
Language:
  • French (required)
Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Customer Service Representative (Bilingual) Related Jobs

© 2021 HireJobsCanada All Rights Reserved