Application Analyst - Jobs in Alberta

Job Description

Applications AnalystJob location: REMOTEEmployment type: FULL TIME PERMANENTDivision: INFORMATION TECHNOLOGYHours: 40 hours per week, Monday – FridayA little about usHi, we’re Aurora Cannabis, and we’re so excited to meet you!We’re a global cannabis company driven by our passion to help people improve their lives. We have a diverse team who bring their best every day so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael ’71 and Whistler.Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.Job SummaryAre you an IT professional with diverse experience providing application support Do you thrive in a challenging environment where you can build processes and improve operations Does the idea of working in the cannabis space sound exciting If so, we have an amazing opportunity for you.We’re searching for a motivated professional (like you) to join our team in the role of Application Analyst. In this role, you will report into the Manager, Collaboration Applications, and enhance our applications with our IT team. You will leverage your technical abilities to help shape the future of our application strategy and provide support to ensure the ultimate user experience. Sound exciting Here is a little more…As the Application Analyst you will…

• Provide system support for SaaS applications including, Odiss, Sage, Microsoft Power Platform, MS O365 Suite, Shopify, Zendesk, Lucidchart, SmartSheets, and JIRA
• Proactively identify, catalog and prioritize application issues and provide resolutions to ensure operational excellence in conjunction with stakeholders and vendors
• Perform functional, technical, and performance testing to validate the operational stability of custom built or vendor created application systems
• Work with the IT team to evaluate and document business processes and procedures to ensure consistent support and administrative practices
• Design and implement processes, procedures, scripts, templates, documents, databases, and software components that support data quality for systems and infrastructure environments
• Collaborate and build a strong relationship with all members of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-quality application solutions
• Participate in special projects through all facets of the Software Development Lifecycle or COTS product lifecycle to assess impact and ensure success
• Provide training to the business on various application systems and projects developed in-house and externally
• Develop, configure, enhance, and support in-house built or externally developed application systems by evaluating the business need, liaising with external vendors, analyzing technical requirements, and developing software systems in accordance with relevant IT standards

To be successful in this role, you will have…

• 2-5 years’ experience in application support and system analysis
• Bachelor’s degree or diploma in Computer Science or a related discipline
• Experience with Microsoft Suite of Applications including Dynamics CRM
• Strong understanding and experience with IT operational process frameworks
• Broad knowledge of computer systems technology, programming, design techniques, and various Software Development Lifecyle methodologies
• Knowledge of enterprise-level organizational support

Bonus points if you have…

• Previous experience or relevant knowledge of the cannabis industry and Service Now

You’re the perfect fit because…

• You have a strategic mindset with the ability to think outside the box to cultivate excellence in all that you do
• You are a natural at building relationships and collaborating with others to achieve goals
• You excel in a fast-paced environment where you can manage multiple projects at once and deliver result quickly
• You are extremely analytical and thrive when solving complex problems, building processes and improving operations

Why you’ll love working at AuroraOur people are at the heart of everything we do here at Aurora, and we take pride in fostering an inclusive space that inspires our team to love where they work! From rewarding career opportunities to flexible work environments to team activities, we go above and beyond to prioritize your success and here’s how we do it…

• Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! You will be empowered to achieve work-life balance with flexible hours, remote work options, vacation time, meeting-free-Friday-afternoons and more!
• Total rewards: we will motivate you to go above and beyond with a competitive salary, stock options, an RRSP program, annual bonuses, and a health and personal care spending account for you to use for gym memberships, ski passes or staycations.
• Benefits: we will foster your health and wellness (and your dependents) with our employee benefits package including, employer-paid health and dentalcare premiums, life insurance and LTD policies and a medical cannabis coverage program, designed exclusively for our A-Team, that will provide you with $3,000 of coverage each year (because we truly believe cannabis is the best medicine).
• Life-long learning: we’re lifelong learners here at Aurora and will invest in your professional development throughout all aspects of your career! You will have access to a tuition assistance program, virtual learning activities and annual performance reviews, to ensure you are provided with the toolkit and support you need to succeed.
• Perks: we love to celebrate our people by providing corporate perks including employee discounts, perkopolis memberships, company SWAG, paid volunteer time, modern technology and snacks and beverages at all our office locations.

• Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with medical cannabis.

Next stepsThink you have what it takes to join our team So do we! Apply today by submitting your resume along with salary expectations through our website. You can expect your application to be reviewed by a human recruiter (not a robot) shortly after you apply, and our team will contact you via email if we see a fit.Think you’re the ideal candidate but you don’t meet all the requirements Apply anyways! We would love to review your application to see if you’re the right fit or find you an alternative opportunity!Not the role for you Share this posting with a friend or colleague that you think may be interested while subscribing to our Talent Community to learn more about upcoming opportunities through our Aurora Careers Page (hot tip: if you are already an Aurora employee, take advantage of the employee referral program by referring this position to a friend! If they are successful, you will receive a bonus!)Diversity and inclusionAt Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know!Health and safetyOur mission at Aurora has always been to improve the health and wellness of our core community. We strive to create a safe, healthy, and inclusive environment for our team and strongly believe introducing a mandatory COVID-19 vaccination policy will help us achieve this.As of February 2022, Aurora has introduced a mandatory COVID-19 vaccination policy for all employees and as a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora. If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.#LI-REMOTE#LI-KB1Quick Apply

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