AR Credit and Collections Specialist - Jobs in Alberta

Canada - Remote - AlbertaDESCRIPTION

Follows established procedures for cash application, account reconciliations and collections
Daily balancing of batch amounts with the remittances received at multiple banks for multiple entities
Review and research unapplied cash or credit card payments
Analyze complex customer accounts and resolve issues relating to weight, pricing, freight, and sales tax discrepancies; escalate unresolved issues/concerns when needed
Responsible for collection and credit as assigned for the Graymont Group of Companies
Assist in determining, reviewing, and updating credit limits and terms for new and existing customers using in-house credit history, references provided by banks and Dun and Bradstreet (D&B) reports
Maintain activity logs of customer calls and correspondence
Participate in monthly collection meetings to review delinquent accounts with Credit Administrator, Regional VP Sales, etc.
Liaise with Sales and Finance for non-routine credit issues
Create new customer/vendor address book numbers (profiles) in JD Edwards
Produce monthly statements for customers
Archiving, record retention and audit support as required
Assist with other duties as assigned within the AR department

QUALIFICATIONS : Education, Experience and Job-Related Skills:

Diploma or Degree in Accounting, Business Management, or a related field
Collector’s Certificate from the Canadian Credit Institute (must be completed with the first 90 days of employment paid for by Graymont)
Bilingual in French & English an asset
1 to 3 years’ experience in a related field
Basic knowledge of accounting principles and understanding of invoice and credit/collection procedures
Strong interpersonal and communication skills, both verbal and written is a key to success in this role
Ability to develop and maintain positive working relationships with co-workers, as well as internal and external customers
High level of adaptability and ability to effectively manage multiple priorities and work in a fast-paced, high-volume environment
Efficient, accurate, detail oriented with strong time management skills
Highly proficient in business software applications, including MS Office - Strong computer skills, with proficiency using the Microsoft Office suite of products including Outlook, Excel, and Word
Knowledge and experience using ERP’s (Oracle JD Edwards, SAP) considered an asset

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