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Master Data Administrator - Jobs in Brampton

Job LocationBrampton
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Position: Master Data AdministratorReports To: Master Data ManagerType: Full Time, PermanentLocation: Hybrid/Brampton, ONDCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology, and services to power our clients #39; go-to-market strategies. We help our clients manage how their brands come to life, determine which channels are right for them, manage multimedia campaigns, deploy location-specific and 1:1 marketing, execute custom loyalty programs, and fulfill their commercial printing needs all in one place.Our extensive experience has positioned us as experts at providing communication solutions across many verticals, including the financial, retail, healthcare, consumer health, energy, and not-for-profit sectors. Thanks to our locations throughout Canada and in the United States, we are able to meet our clients #39; varying needs with scale, speed, and efficiency - no matter how large or complex the ask. And we can do it all with advanced data security, regulatory compliance, and bilingual communications, in digital or print.We are looking for Master Data Administrator who will be responsible to ensure that all master data (customers, delivery addresses, items, trade agreements and other master data areas) are set up with 100% accuracy. Being aware of the production requirement of the job. This position requires logical interpretation of the request for master data set up from a variety of different DCM staff members nationally. Being able to interpret requirements and clarify requirements will be key. Along with master data responsibilities, the master data administrator will be the first level of support for ERP assistance. Master data admins will assist in logging issues, resolving where possible and escalating where necessary.KEY RESPONSIBILITIES:

  • Master data entry depending on the requirements given from DCM staff nationally
  • Coordinating all help desk issues that come to the EMS Team ensuring that they are being resolved in the appropriate timeline
  • Follow up to the users when issues are taking longer than anticipated to ensure that the communication loop is kept efficient
  • Troubleshoot and resolve a variety of client issues
  • Assist with process documentation, user documentation and investigation of issues
  • Follow up on client voice mail and email messages
  • Other duties as assigned
REQUIREMENTS:
  • Technical or Community College Diploma
  • Minimum one-year of experience required
  • Excellent communication and organizational skills
  • Proficient troubleshooting and problem solving skills
  • In-depth knowledge and experience with MS Office and the Internet
  • Ability to multi-task and deal with changing priorities
  • Able to recognize system issues and act accordingly
  • Ecommerce related background is an asset
Data Communications Management Corporation is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, color, religion, national origin, sex, age, handicap, or any other classification protected by applicable federal and provincial laws. We invite resumes from all qualified applicants. Should you require any accommodation throughout the recruitment and selection process, please inform human resources so that we can ensure your equal participation.DCM would like to thank all applicants, however only those candidates qualified will be contacted.

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